Motor Claims Support Assistant

6 months ago


London, United Kingdom Aston Charles Full time

A true ‘digital disrupter’, this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms - and delivering fantastic customer outcomes as a result

This ‘Third Party Administrator - with a difference’ is the brain child of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA’s on the planet.

This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple MacBook with additional screens etc), and benefiting from an extremely friendly and supportive team environment.

The need has arisen for a Motor Claims Support Assistant, who will be responsible for dealing with general enquires from clients, as well as supporting the experienced Motor Claims Handlers. Working closely with the Claims Handlers, you will see every part of the claims handling process, which makes this role perfect for a Junior Motor Claims specialist who would ultimately like to transition into a fully-fledged Claims Handler position in the future.

It's essential that you have some previous experience within a Motor Claims environment. As this role is 100% home-based, you must be highly motivated and able to work under your own steam, with mínimal supervision (but lots of support), and you’ll be well-organised with excellent task-management skills. As you’d expect from a disruptive Insurtech firm, you should be client service-focused, with a can-do attitude, and pride yourself on your problem-solving skills and innovative approach to delivering excellent client outcomes. As you will be dealing with stakeholders from all walks of life, and dealing with a wide variety of losses, you must have excellent communication and rapport building skills, with the ability to have difficult conversations, whilst demonstrating empathy.

You will receive a generous basic salary between £25K - £28K together with a range of company benefits, including support towards professional qualifications. For the ambitious, the sky really is the limit With more high-profile MGA’s being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer term

Aston Charles - a personalised service from industry experts

General Insurance and Financial Services Recruitment



  • London, Greater London, United Kingdom Direct Line Insurance Group Full time

    Pricing and Reserving ExpertWe're looking for an experienced Pricing and Reserving Expert to join our Pricing Adequacy squad. As a key member of the team, you'll be responsible for developing and maintaining our pricing models to ensure accurate risk assessments and optimal customer outcomes.The successful candidate will have a strong understanding of motor...


  • London, United Kingdom Direct Line Insurance Group Full time

    Director of Motor Claims Customer Director of Motor Claims Customer Apply locations London - Riverbank House time type Full time posted on Posted 10 Days Ago job requisition id R-18291 At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and...


  • London, United Kingdom Direct Line Insurance Group Full time

    Director of Motor Claims CustomerDirector of Motor Claims CustomerApply locations London - Riverbank House time type Full time posted on Posted 10 Days Ago job requisition id R-18291At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto...


  • London, United Kingdom Direct Line Group Full time

    At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance, and procurement, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. Our vision is to...


  • London, United Kingdom Direct Line Group Full time

    At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance, and procurement, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day.Our vision is to create a...


  • London, United Kingdom Direct Line Insurance Group plc Full time

    At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance, and procurement, we’re a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day.Our vision is to create a...


  • London, United Kingdom Direct Line Insurance Group plc Full time

    At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance, and procurement, we’re a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. Our vision is to...


  • North West London, United Kingdom MW Appointments Full time

    Our client, a Transportation company, is looking for a Claims Handler to join their busy and expanding team based in the North West London office. The purpose of the role is to handle a caseload of Personal Injury Motor Claims from inception through to successful settlement, while ensuring all procedures and time frames are maintained. DUTIES: - Handle a...


  • London, Greater London, United Kingdom Merje Full time

    Merje is seeking a skilled Commercial Claims Adjuster to work with a leading insurtech company. This innovative organization utilizes AI and automation technology to streamline claims processing.As a Commercial Claims Adjuster, you will be responsible for handling motor claims from start to finish. Your expertise in repair, capture, intervention, and...

  • Motor Claims Expert

    7 days ago


    London, Greater London, United Kingdom MERJE Full time

    The Motor Claims Handler position involves working with a dynamic team to manage a variety of claims. This role requires strong communication skills and the ability to build effective relationships with referrers. In addition to taking details of new claims and managing existing ones, you will investigate and identify potential fraudulent cases, ensuring...

  • Motor Claims Handler

    6 months ago


    London, United Kingdom Otto Car Full time

    **About us** **Otto Car is a high-growth business in the mobility sector in London. We strive to help private hire drivers and Uber partners get PCO ready cars and achieve their goals. We're helping to change the fabric of how we move in this city one car at a time.** **Our Story** **Otto Car started with just one car in a garage six years ago. We're...


  • London, Greater London, United Kingdom Direct Line Group Careers Full time

    About UsAt Direct Line Group Careers, we believe that law should be easy and accessible to everyone. As a leading provider of legal services within the Direct Line Group, we offer expert advice to over 50,000 customers annually. Our mission is to deliver high-quality services that meet the diverse needs of our clients.Job OpportunityWe are seeking an...

  • Motor Claims Adjuster

    6 months ago


    London, United Kingdom Gallagher Full time

    About Us: Step into the world of Gallagher Bassett, where risk management becomes a canvas of possibilities. Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless...

  • Motor Claims Executive

    6 months ago


    London, United Kingdom marshmallow Full time

    **About Marshmallow**: We started Marshmallow when we found out how unfair insurance prices are for people who move to the UK. All because the industry hasn’t given this huge cohort of people a second’s thought, and isn’t set up to price them properly. We saw an opportunity to do things differently, so we made it our mission to back the ones who step...


  • London, Greater London, United Kingdom The Recruiter Ltd Full time

    **Job Overview:** Insurance Claims Handler Lead**Estimated Salary:** £55,000 per annumWe are currently recruiting for an experienced Insurance Claims Handler Lead to join our team at The Recruiter Ltd. As a senior member of the claims team, you will be responsible for managing large, complex and disputed claims, identifying opportunities for claims savings,...

  • Claim Handler

    6 months ago


    London, United Kingdom Hirel ltd Full time

    We are currently looking for Claims Handlers to come and join the Home and Motor Department for our client. Our client are proud to support the needs of our employees and as such understands everyone has individual work and home life responsibilities. Our client is happy to offer Hybrid working contracts, giving you that extra work life balance. Our clients...


  • London, Greater London, United Kingdom Hastings Direct Full time

    Motor Loss Claims Specialist Job DescriptionWelcome to Hastings Direct, a leading digital insurance provider in the UK market. We're committed to delivering exceptional service to our customers and providing a supportive work environment for our colleagues.As a highly experienced motor loss claims specialist, you'll play a crucial role in managing complex...


  • London, Greater London, United Kingdom Direct Line Group Careers Full time

    About UsAt Direct Line Group, our mission is to make law accessible to everyone. We provide legal services to over 50,000 customers each year, including personal injury, employment, property, inheritance, and contract litigation.Our Defendant Motor Damage Litigation team is seeking experienced claims handlers from a legal or insurance background. Roles are...


  • London, Greater London, United Kingdom Howden Group Holdings Full time

    Drive success with Howden Group Holdings as our ideal candidate, a skilled Senior Motor Personal Injury Claims Handler, joins our team to handle claims with expertise and precision. With a deep understanding of coverage, benefits, and exclusions, this role is ideal for those who excel in negotiation, communication, and problem-solving.Main...


  • London, United Kingdom By Miles Full time

    **Who are we?** Common sense says that the less someone drives, the less driving should cost them. And we agree. But back in 2018, the car insurance industry didn’t see it like that. So, we launched the UK’s first real-time pay-by-mile policies. Since then, we’ve had our members covered for a massive 500 million miles of driving. It’s been an epic...