Graduate - Account Management

2 weeks ago


Glasgow, United Kingdom Webhelp Full time

**Job Advert**
Do you have a passion for developing relationships and communications? As part of our exciting graduate programme, Webhelp is looking for an Account Management graduate in Glasgow to join our fun-loving inclusive community of more than 120,000 passionate game-changers working in over 60 countries.

Each Webhelper brings a different energy, passion, and a unique set of skills and talents. Being a people-first company is based on our strong belief that when you put people first, everything comes alive. This strand of our DNA sets us apart and is how we enrich customer experience and business solutions for our global, brand leading clients.

Right from the start, you will experience a truly unique training and personalised development journey, with real on-the-job experiences. Our graduate programme is not just about learning how to do a job, but also about ensuring you are equipped with the skills and tools you need to become a future business leader.

In this role, you will join a team of graduates on a structured two-year programme, supported by peer learning programmes, mentoring and access to industry leading learning material. You will be working across diverse teams, designing initiatives and delivering projects, which make a difference to our clients, and our worldwide community of Webhelpers.

There’s no such thing as a typical day for our Account Management graduate, you will gain a unique insight into the world of our Chief Client Office (CCO) function, who are responsible for growing existing client partnerships, creating value for our clients and ensuring that we stay ahead of the game. You will experience the organisation approach; to market our people, services and capabilities to drive business growth, working under our two brands; Webhelp and our consultancy Gobeyond Partners.

Supporting our Account Directors, you will help ensure the success of strategic business relationships through the development of client relationships and maximising potential for business growth. During the programme, you will be assigned a variety of projects, adding value to the business and enabling you to make a real impact on live scenarios.

**What you’ll be gaining over the 2-year programme**
- A unique insight into the role CCO team plays in a global organisation
- Developing key skills in commercial and client management
- Working with household brands that are our clients and learning their inner strategy and goals
- Strong, visible leadership skills to help deliver a positive, open culture for our clients
- A deep understanding of the business to deliver new products, changes or initiatives to positively impact our clients
- Strong support from a team of specialists and experts, guiding you in your early career journey
- An attractive salary and benefits package

**What you will bring**
- 3-year Business degree/diploma/ or equivalent
- Strong interpersonal and relationship building skills
- A highly-structured and conceptual mind-set with a creative approach to problem-solving
- Ability to multi-task, set clear goals with a ‘can do positive attitude’
- Proficiency of Microsoft Office products (Word, Excel, PowerPoint and Project)
- Ability to communicate ideas clearly, with excellent written, oral presentation and communication skills; fluent in English
- An ambition to learn, absorb and develop knowledge and skills
- A desire to immerse and add your DNA to the Webhelp culture

Job Reference: UK01931



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