Co-ordinator, Homes and Villas By Marriott

2 weeks ago

London, United Kingdom Marriott International, Inc Full time

**Job Number** 23076118

**Job Category** Sales & Marketing

**Location** Europe Office - London, Barnard's Inn 86 Fetter Lane, London, London, United Kingdom VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**Job Summary**

The Technical Onboarding Coordinator works with the Manager, Account Management & Provider Connectivity and the Continent Development team to onboard new Home Management Companies (HMCs) onto the Homes & Villas by Marriott International (HVMI) platform. To do this the Coordinator works with the Home Management Company (HMC), Connectivity Provider (PMS or Channel Manager) and internal Marriott International / Sapient technology teams to bring listings live, troubleshooting when required. The role will be measured by the number of Home Management Companies / listings connected to the platform and the time it takes to complete technical onboarding.

**Experience**
- High school diploma or GED and 4 years’ experience in the business, sales and marketing, management operations, or related professional area OR 4-year degree from an accredited university in Business Administration, Hotel and Restaurant Management (or equivalent international degree)
- Strong project management and organizational skills with a service mindset.
- Demonstrated ability to deliver results, effectively prioritize and execute tasks in a high-pressure environment.
- Professional demeanor, capable of expressing confident, independent judgment.
- Analytical thinker with strong interpersonal skills.
- Experience in a business side role that interreacts heavily with technical teams preferred.

**Technical Onboarding**
- Manages HMC set-up on HVMI systems (Salesforce, Portal, HMC ID).
- Ensure content, calendar availability, fees, amenities and address meet HVMI requirements and flow through the technical connections seamlessly.
- Perform high level / directional technology troubleshooting, open tickets and seeking resolution in a timely manner.
- Publish units to the HVMI platform.
- Suggest and implement enhancements to systems and processes.
- Perform other duties as appropriate.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
- Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?

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