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Front of House Administrator

4 months ago

Macclesfield, United Kingdom Deafness Support Network Full time

Permanent

Based in Macclesfield with occasional travel to Northwich

15 hours per week

£10.83 per hour

DSN is a modern, dynamic charity providing a wide range of support services related to sensory loss for people across Cheshire and surrounding areas. We are a Disability Confident employer with vibrant offices in Macclesfield, Northwich, and Chester. Our values-based culture comes from our knowledge that the services we provide make a real difference to the people we support.

We are looking for someone with a strong background in customer service & a proactive attitude, able to work on their own initiative & with a desire to constantly improve existing systems. This is an interesting and challenging role where 2 days are never the same

You will be the first point of contact for clients accessing our services, providing administrative support to our social care team along with supporting external organisations to access training & meeting rooms. This rewarding post involves taking referrals & signposting clients to other sources of information. You will support our audiology service Positive Hearing, by scheduling appointments with our clinical audiologists. As a key holder, with responsibility for opening/closing the building and health & safety, you will complete regular checks and report any maintenance issues. Please refer to the job description/person specification which you will find on the website by clicking on the link below.

As this post involves communicating with D/deaf people, it would be great if you had experience in this, but not essential as BSL training will be provided.

Whether this is your first step into this sector, or you have prior experience, you will be fully supported by an excellent programme of continuous training and development; allowing you to truly shine in your role In return we offer a range of benefits including

**24 days holiday (pro rata) + bank holidays, company sick pay, contributory pension scheme, training/ development, cycle scheme, health care plan**

**Closing Date - Friday 3rd March 2023 at 5pm**

**Job Types**: Part-time, Permanent
Part-time hours: 15 per week

**Salary**: £10.83 per hour

**Benefits**:

- Company pension
- Cycle to work scheme
- Language training provided
- Sick pay

Schedule:

- Monday to Friday
- No weekends

Ability to commute/relocate:

- Macclesfield: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Application deadline: 03/03/2023