Night Shift Customer Service Advisor
3 months ago
The ESP Group is a busy, vibrant business, specialising in customer experience.
We currently have vacancies for Nightshift based Customer Service Advisors to join the team in our Hull office on a temporary basis for 3 months with the possibility for extension and/or permanency.
The ESP Group operate 24/7 and shifts for this role will be based on a four night on, four night off basis between the hours of 10pm - 8am. Occasional day shift rotations may be required for training, upskill and in line with business requirement.
We seek individuals with excellent communication skills who are passionate about and have experience of delivering an unrivalled customer service.
The ESP Group offer extensive training, rewarding careers and an excellent working environment within our bespoke contact centre and production environments.
Tasks include but are not limited to;
- General administration duties
- Data input
- Meeting set targets
- Logging and reporting outputs
- Postal administration and processing
- Production line tasks
- Quality assurance
- Excellent IT skills
- Experience of using Microsoft packages
- Ability to work flexibly, adapting approach to tasks to suit the changing needs of the business
- Ability to work as part of a team and using own initiative
- Reliability
- Positive attitude
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