Customer Advisor

2 weeks ago


Manchester, United Kingdom Bennett Staff Full time

Well established client require a Customer Service Advisor to join their very busy team. The role is temporary and hours are 8am to 4pm/9am to 5pm. This is a hybrid role and once training has been completed, for example you can work from home 3 days per week and attend their friendly open-office on the remaining 2 etc. All 'work from home' kit will be provided by the client.

Duties will include:
Taking high volume of inbound calls

Dealing with queries and resolving issues

Escalating any complaints in the correct manner

Live chat

Logging all activities on CRM

Liaising with internal staff

Temporary contract role for 6 months+

**Follow us on LinkedIn, Facebook, and Twitter.**

**Job Types**: Full-time, Temporary contract
Contract length: 6 months

**Salary**: £12.50 per hour

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to commute/relocate:

- Manchester: reliably commute or plan to relocate before starting work (required)

**Experience**:

- customer service: 2 years (required)

Work Location: In person

Reference ID: KAM


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