Customer Service Advisor

4 weeks ago


Manchester, United Kingdom Page Personnel Full time

Opportunity to work for a leading Retail company
- Excellent benefits

**About Our Client**:
Our client are a well established retail business based in Manchester, they are currently going through a period of growth and are looking for Customer Service Advisors to join their Recoveries team. Our client offers great career progression, competitive salary and excellent benefits.

Duties of the Customer Service Advisor will be:

- As a Customer Service Advisor you'll be supporting customers with queries
- You'll work with customers over the telephone, giving them essential support and dealing with a wide range of disputes and queries.
- Setting up payment plans
- Maximise collections activity
- Problem and query resolution
- Ability to manage and prioritise workload

**The Successful Applicant**:

- To understand the customer's requirements, responding with professionalism and effectively; using your organisational skills to handle customer queries quickly and efficiently.
- Ability to work well under pressure.
- Experience in a customer focused role is preferable.
- Excellent verbal and written communication skills.
- Strong IT skills

**What's on Offer**:
Salary £22,000

Great company benefits

Generous holiday allowance

Excellent staff discounts

Hours - Monday - Friday 8am - 7pm - on a rota basis



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