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Employee Services Professional

4 months ago

Preston, United Kingdom BAE Systems Full time

**Employee Services Professional**
- 00104255

**Job title**:Employee Services Professional

**Location**:Preston: We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role.

**Salary**: £21,784

**What you’ll be doing**:

- Providing advice on services and offering support with mínimal supervision, following established methods and procedures, but on occasion judgement may need to be exercised
- Handling requests which relate to Employee Services processes to agreed service level specifications and accuracy measures
- Achievement of individual and team quality performance measures and standards
- Taking ownership and responsibility of requests and queries from initial request to resolution
- Building and developing effective and collaborate relationships with colleagues and customers
- Ensuring procedures and policies are adhered to, including data protection and confidentially guidelines
- Supporting continuous improvement projects and implantation of new processes within the Employee Services Team

**Your skills and experiences**:

- Intermediate IT skills, in particular MS word and MS excel
- Strong customer service experience ideally with prior administration experience
- Ability to prioritise and organise own workload

**Desirable**
- Knowledge of HR administration is desirable

**Benefits**:
You’ll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You’ll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive.

**The Employee Services Team**:
Employee Services is an integral part of the Shared Services provision of BAE Systems, a dynamic and passionate team with the customer at the heart of everything we do.

If you would like the opportunity to work in a fast paced environment, have the drive to exceed customer expectations along with strong attention to detail we would like to hear from you.

**Why BAE Systems?**

LI-SS1

Job Human Resources

Primary LocationGB-ENG-LAN-Preston

Closing Date 13/Jun/23, 5:59:00 PM