Senior Facilities Executive

6 months ago

Belfast, United Kingdom Glandore Full time

**Why work with us?**

As Glandore continues to grow and expand, our team does too. Working at Glandore allows you to engage with a diverse range of industries and individuals. We value the importance of workplace wellbeing, striving to develop long term connections and relationships with everyone we work with. An Irish family-run business since 2001, we offer a fun, energetic, hard-working environment with a helpful, flexible and dynamic approach.

If this sounds like the place for you, check out our roles and come and grow with Glandore

**What’s it all about?**

We currently have an exciting role for an enthusiastic Senior Facilities Executive to join our Belfast team. Glandore accommodates and caters for a dynamic cross section of businesses, from start-ups and small/medium sized enterprises to international companies setting up in Ireland.

The Senior Facilities Executive will assist the Operations Manager maintain, repair and clean all areas of this multi-site serviced office company. This position will provide maintenance and repair support to the company and our clients.

**What you’ll be doing**
- Primarily focus on repairs, maintenance and general services in all centres
- Liaise with Operations Manager on daily duties
- Ensure all areas in all buildings are clean and presentable at all times
- Report any maintenance issues immediately to Operations Manager and repair where possible
- Carry out minor repairs for example changing lights bulbs, fixing furniture, carpet cleaning, etc.
- Respond to client requests when required and treat all requests as priority
- Set up office suites to specifications as required on an on-going basis
- Provide assistance to other departments when required
- Execute routine fire alarm testing and other health and safety duties as required
- Advise clients of and promote the Glandore service offering at all times
- Carry out other ad-hoc duties as they arise

**What we’d like from you**
- Previous experience within a facilities environment
- Smart, presentable appearance is a must
- Able to deal with all stakeholders including management, clients and suppliers
- Strong Customer Service skills
- Able to remain flexible and calm in high pressure or continually changing situations
- Able to communicate effectively and professionally in English
- Solid organizational skills, including the ability to prioritize and multitask in a demanding environment
- Familiar with facilities management and following through on maintenance issues and small projects
- Experience using facilities software programmes
- Able to accommodate possible out of hours work
- Strong sense of ownership and ability to follow tasks through to completion

**Company benefits**
- An opportunity to join a dynamic, supportive and friendly community
- Working within a prestigious Belfast city centre location
- Complimentary workplace wellness programme including Glandore staff contests, exercise classes & CSR activities.
- Company staff events throughout the year, Summer/Christmas parties, team lunches and away days
- Partner perks & benefit discount rates, including 10% on some VHI Healthcare, discounts for hotel stays, discounts at affiliated pharmacies, discounts at beauty salons etc.
- Staff discounts in Suesey Street Restaurant, Dublin - 20%
- 20 holiday days (pro-rata per annum), 3 Company Days (Good Friday, Christmas Eve and New Year’s Eve), 2 Personal Days (pro-rata per annum)
- Family leave benefits, after 2 years of service
- Paid sick leave (5 days per annum)
- Pension Plan with company contribution up to 5% of annual salary
- Life insurance
- Cycle to work scheme
- Annual Performance review to discuss personal training and development opportunities
- Team wide training and development opportunities - communication skills, negotiation skills
- Focus on work life balance and mental health wellbeing - team of mental health first aiders in each location to support staff
- Leadership program - LIFT Ireland

We provide our clients with a five-star business service, which starts with the welcome they receive on arrival and continues throughout their stay with us. Whilst specific qualifications are not required for this position, an understanding of the facilities services industry would be advantageous, and a basic appreciation of building services is desirable. Good level of interpersonal and customer relationship skills and the ability to work as part of a team. Hotel / Leisure industry experience would be very beneficial. This role is ideally suited to someone with a friendly and energetic personality, with the ability to work well under pressure.

**Hours**

This is a full-time position within the Operations Department at Glandore. The hours of operation are generally Monday to Friday, 07:30-16:00, but could change depending on business needs and may include some weekend work as required.

**Job Types**: Full-time, Permanent

**Salary**: £24,000 - £26,000 per year

**Job Types**: Full-time

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