Workshop Controller

4 weeks ago

Exeter, United Kingdom Snows Group Full time

**Location**

Exeter

**Region**

Devon

**Category**

Toyota - Exeter (STE)

(Service)

**Vacancy Type**

Permanent/Full Time

**Salary**

£27,000 - £30,000 DOE (OTE £35000 uncapped)

**Job Summary**

**The Driving Spirit**

Based in the South and South-West of England, Snows Motor Group is an AM Top 50 automotive retailer covering 20 brands across 54 franchises. We differentiate ourselves from our competitors by delivering an exceptional level of service to both our customers and manufacturing partners. We are currently on the lookout for a **Workshop Controller** to join our established team at **Snows Toyota, Exeter.**

**Your day**

As a **Workshop Controller,** you will be responsible for ensuring that all the work to vehicles in the dealership is carried out appropriately by assigning jobs to vehicle technicians and liaising with other departments within the dealership.

Your day will include:
Ensuring quality control by making sure the correct parts are ordered, conducting audits on the team’s work, and monitoring the general compliance.
- Helping in generating profit for the dealership.
- Managing and coach the team of vehicle technicians and apprentices, making sure targets and business objectives are met.
- Working with colleagues and other departments to ensure a seamless service for customers.
- Scheduling work to meet customer needs, considering workshop targets, the complexity of each job and the availability of parts.
- Providing estimates for servicing and repairs and setting timescales.
- Assist technicians with technical challenges to identify solutions.
- Ensuring that all work complies with DVSA, health and safety standards, manufacturer policy, as well as Snows company standards.

**Have you got what it takes?**
- Relevant City & Guilds, BTEC or NVQ accreditation or equivalent.
- Previous experience within the automotive industry, particularly workshop control or technician.
- Good organisational and leadership skill with the ability to delegate and motivate the team.
- Strong IT skills.
- Attention to detail.
- Strong problem solving and decision-making skills with the ability to work under pressure.

**What is in it for you?**
- Highly competitive salary and bonus scheme.
- Full training and support to help you immerse yourself in the role and Snows values.
- 30 days holiday, inc. Bank holidays plus additional holiday entitlement as recognition of length of service with Snows at 5, 10, 15, 20, 25, 30 years anniversary. (Pro rata for part time employees).
- Birthday day off
- Discounted MOTs, Service & Parts.
- Recommend a Friend Bonus/ Introducing a Customer Bonus.
- Life Assurance Benefit.
- Snows Contributory Pension Scheme.
- Health Shield.
- BEN - Employee Assistance Programme.
- Excellent development opportunities to learn & grow with Snows.
- Role dependant - tool box insurance /company car scheme/ Uncapped earnings potential through commission or bonus structures.

**Hours of work**:
08.00 - 17.30 (1 hour lunch)

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