Garage Service Advisor

3 weeks ago


Stockport, United Kingdom Vehicle Electrical Services Full time

**About u**

'''Duties'''
- Greet customers and provide excellent customer service
- Listen to customer concerns and address them appropriately
- Schedule appointments and manage the service department's diary
- Communicate with technicians to ensure timely completion of repairs
- Provide accurate estimates for repairs and services
- Process payments and handle financial transactions
- Maintain customer records and update information as needed
- Assist with administrative tasks such as data entry, filing, and organising documents
- Utilise computerised systems and software to manage customer information and service records
- Collaborate with other team members to ensure smooth operations

'''Requirements'''- Excellent phone etiquette and communication skills
- Strong organisational skills with attention to detail
- Ability to type accurately and efficiently
- Previous experience in an automotive role is essential
- Familiarity with KIS, Techman, Garage Assist software would be benificial

Note: This job description is not intended to be all-inclusive. The employee may be required to perform other duties as assigned.

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00-£30,000.00 per year

Schedule:

- Monday to Friday
- No weekends

**Experience**:

- service advisor: 2 years (required)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (preferred)

Work authorisation:

- United Kingdom (required)

Ability to Commute:

- Stockport, SK1 3QT (required)

Work Location: In person


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