Central Planner

6 months ago

High Blantyre, United Kingdom Eden Springs UK Ltd Full time

**Role**:Central Planner

**Location**:Blantyre

**Job Types**:Permanent, Full-time

**Shift**:Monday to Friday

**Salary**: £25,870

The primary objective of the Central Planner is to efficiently assign tasks to Route Sales Manager (Drivers) and Technicians, ensuring excellent customer service and cost-effective operations.

Performance is measured through the Service on Time KPI. Therefore, the role is accountable and carries ownership over the achievement of 95% services performed on time to our customers.

This position is responsible for optimizing route planning, resolving delivery

**Key Responsibilities**:

- Operational Reporting: Review performance metrics routinely (Service on Time and Weekly Sales Performance Tracker) to identify results, root causes, and define actions for improvement.
- Task Distribution: Assign irregular tasks, such as additional deliveries, technical services, sanitizations, returns, installations, backlog deliveries, and handling complaints, while adhering to predefined Service Level Agreements (SLAs).
- Sanitisation Planning
- Critical Task Assignment: Assign delivery-related tasks to Technicians or Temporary Cover during peak seasons or emergency situations.
- Reporting: Promptly report instances of RSM or Technicians failing to complete assigned tasks to the Branch Operations Management team.
- Resource Management: Assist the Branch Operations Management team in task assignment when resources are limited due to vacancies, employee absences or vehicle breakdowns.
- Route Reorganization: Adjust routes based on significant changes in the customer base.
- Geocoding: Incorporate new customers into route planning by geocoding their locations.
- Route Efficiency Analysis: Continuously analyse route efficiency and make necessary adjustments to optimize route profitability and revenue growth.
- Peak Season Planning
- 3rd Parties / Courier Work Planning: Approve costs with Branch Operations Management
- aligned with productivity revenue forecast and budget. Plan the work of couriers under the single and re-load thresholds, if available for collaboration.
- Special Contract Planning: Coordinate deliveries and sanitization for special contracts with short response times and contractual penalties.
- New Customer Assignments: Assist the Branch Operations Management team in assigning tasks related to new customers, including installation requests, Collaborate with Sales regarding managing customer expectations on route composition or mobilisation timelines.
- Customer Service: Promptly support customer escalations by collaborating with key stakeholders in ensuring delivery of excellent customer service.
- Contract Coordination: Ensure timely fulfilment of contract obligations.
- Stock Ordering: Notify relevant stakeholders (Branch Operations, Sales, Supply Chain) about the need to order stock for installations and service requirements.
- Continuous Improvement: Continuously evaluate and improve planning processes to enhance efficiency, cost control and effectiveness

**Requirements**:

- Strong organisational and planning skills.
- Driven to deliver exceptional levels of service to customers and internal colleagues.
- Ability to work to time pressures and prioritise activity.
- Ability to communicate with and influence operational managers.
- Experience of service planning within the UK logistics market preferred.
- Resilience in handling high-stress situations while maintaining a focus on quality and efficiency.
- Strong analytical and problem-solving skills.
- Sound geographical knowledge.

**Dedicated to diversity.**

At Eden Springs we believe different ideas, perspective and backgrounds are key to developing a creative working environment that delivers real results. It’s why you’ll find us championing diversity and equality at every turn.

Pay: £25,870.00 per year

**Benefits**:

- Free parking
- On-site parking
- Referral programme

Schedule:

- Monday to Friday

Work Location: In person

  • Transport Planner

    5 months ago

    High Blantyre, United Kingdom Eden Springs UK Ltd Full time

    **Role**:Transport/Logistics Planner (Central Planner) **Location**:Blantyre **Job Types**:Permanent, Full-time **Shift**:Monday to Friday **Salary**: £25,870 The primary objective of the Central Planner is to efficiently assign tasks to Route Sales Manager (Drivers) and Technicians, ensuring excellent customer service and cost-effective...

  • Transport/logistics Planner

    5 months ago

    High Blantyre, United Kingdom Eden Springs UK Ltd Full time

    **Role**:Transport/Logistics Planner (Central Planner) **Location**:Blantyre **Job Types**:Permanent, Full-time **Shift**:Monday to Friday **Salary**: £25,870 The primary objective of the Central Planner is to efficiently assign tasks to Route Sales Manager (Drivers) and Technicians, ensuring excellent customer service and cost-effective...

  • Paragon Planner

    5 months ago

    High Wycombe, United Kingdom Dreams LTD Full time

    At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we'd like to make work a special place to be too. We're the UK's most loved bed retailer, so it's important our people feel the love as well. There's over 250 of us at our affectionally named 'Bedquarters' in High Wycombe, Buckinghamshire, where every...

  • Resource Planner

    2 months ago

    High Wycombe, United Kingdom Innovate Full time

    Overview:This role offers a fantastic opportunity to lead and manage the allocation of engineering resources across a variety of projects. You will ensure effective planning and distribution of resources to support key programmes, playing a central role in helping the organisation achieve its project objectives.As part of this role, you will work closely...

  • Resource Planner

    1 month ago

    High Wycombe, United Kingdom Innovate Full time

    Overview:This role offers a fantastic opportunity to lead and manage the allocation of engineering resources across a variety of projects. You will ensure effective planning and distribution of resources to support key programmes, playing a central role in helping the organisation achieve its project objectives.As part of this role, you will work closely...

  • Product Resource Planner

    1 month ago

    High Wycombe, United Kingdom CV-Library Full time

    Overview: This role offers a fantastic opportunity to lead and manage the allocation of engineering resources across a variety of projects. You will ensure effective planning and distribution of resources to support key programmes, playing a central role in helping the organisation achieve its project objectives. As part of this role, you will work closely...

  • Resource Planner

    2 months ago

    High Wycombe, UK, Buckinghamshire, United Kingdom Innovate Full time

    Overview:This role offers a fantastic opportunity to lead and manage the allocation of engineering resources across a variety of projects. You will ensure effective planning and distribution of resources to support key programmes, playing a central role in helping the organisation achieve its project objectives.As part of this role, you will work closely...

  • Intermediate Mechanical Design Engineer

    2 months ago

    Marylebone High Street, United Kingdom CV-Library Full time

    Intermediate Mechanical Design Engineer - London SSA are currently recruiting for a leading M&E contractor who are looking for an intermediate level Mechanical Design Engineer to join their team to complete projects on High end luxury apartments . Their main role will require them to manage external Design consultants and CDP specialists while they complete...

  • Intermediate Mechanical Design Engineer

    4 months ago

    Marylebone High Street, United Kingdom SSA Recruitment Full time

    Intermediate Mechanical Design Engineer - LondonSSA are currently recruiting for a leading M&E contractor who are looking for an intermediate level Mechanical Design Engineer to join their team to complete projects on High end luxury apartments . Their main role will require them to manage external Design consultants and CDP specialists while they complete...

  • Project Coordinator

    5 months ago

    High Wycombe, United Kingdom Vanta Staffing Full time

    Full Time - High Wycombe, Buckinghamshire, England - Posted 5 mins ago Vanta Staffing High Wycombe are looking for a Project Co-ordinator who has a proven track record of delivering projects on time to excellent standards. The role is based in High Wycombe but you must be available to attend monthly Engineer breakfast meetings in London. Monday - Friday 35...

  • Marketing Executive

    6 months ago

    High Wycombe, United Kingdom Dreams LTD Full time

    At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we'd like to make work a special place to be too. We're the UK's most loved bed retailer, so it's important our people feel the love as well. There's over 250 of us at our affectionally named 'Bedquarters' in High Wycombe, Buckinghamshire, where every...

  • Water Resources Planning Specialist

    1 month ago

    High Wycombe, Buckinghamshire, United Kingdom Stantec Consulting International Ltd. Full time

    Join Stantec's Water Resources Planning TeamWe are seeking a highly skilled Water Resources Planning Specialist to join our team in the UK. As a key member of our water resources planning team, you will play a central role in delivering our workload and helping our clients achieve positive outcomes.Our water resources planning team works with water...

  • Supply Chain Implant

    6 months ago

    High Wycombe, United Kingdom Hovis Full time

    Welcome to Hovis. We are the proud guardians of over 130 years of baking experience that make up our iconic and much-loved brand. We produce bread and bakery products created with Hovis goodness at the heart of each. We deliver around 1.3million loaves, every day of the week throughout the UK and Ireland, where we also make Mothers Pride and Ormo...