Operations Administrator

4 months ago


Aylesbury, United Kingdom Citytalk Group Ltd Full time

**About us**

Citytalk security is a small business in Aylesbury, HP19 8RT. We are professional, agile, and our goal is to Citytalk Group are a leading provider of Business Telephone Systems, CCTV, Alarms and IT Solutions for SME and Corporate business..

Our work environment includes:

- Modern office setting
- Food provided

Job Overview:
We are seeking a highly organized and detail-oriented Operations Administrator to join our team. As an Operations Administrator, you will play a crucial role in ensuring the smooth and efficient operation of our company. This is a full-time position.

**Responsibilities**:

- Communicate effectively with clients and internal teams to provide exceptional customer service
- Answer phone calls and respond to inquiries with professionalism and excellent phone etiquette
- Conduct data entry and maintain accurate records of client information
- Assist with analyzing data to identify trends and opportunities for improvement
- Provide support to the operations team in various administrative tasks
- Upsell products or services to clients when appropriate

**Skills**:

- Strong phone etiquette and customer service skills
- Excellent data entry skills with a high level of accuracy
- Ability to analyze data and provide meaningful insights

This is an excellent opportunity for someone looking to contribute to a dynamic team in a fast-paced environment. If you have the required skills and are ready for a new challenge, we would love to hear from you.

**Job Types**: Full-time, Permanent

**Salary**: £19,000.00-£25,000.00 per year

**Benefits**:

- Company events
- Company pension
- Free parking
- Gym membership
- On-site parking
- Private medical insurance

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person


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