Operations Administrator
4 months ago
**About us**
Citytalk security is a small business in Aylesbury, HP19 8RT. We are professional, agile, and our goal is to Citytalk Group are a leading provider of Business Telephone Systems, CCTV, Alarms and IT Solutions for SME and Corporate business..
Our work environment includes:
- Modern office setting
- Food provided
Job Overview:
We are seeking a highly organized and detail-oriented Operations Administrator to join our team. As an Operations Administrator, you will play a crucial role in ensuring the smooth and efficient operation of our company. This is a full-time position.
**Responsibilities**:
- Communicate effectively with clients and internal teams to provide exceptional customer service
- Answer phone calls and respond to inquiries with professionalism and excellent phone etiquette
- Conduct data entry and maintain accurate records of client information
- Assist with analyzing data to identify trends and opportunities for improvement
- Provide support to the operations team in various administrative tasks
- Upsell products or services to clients when appropriate
**Skills**:
- Strong phone etiquette and customer service skills
- Excellent data entry skills with a high level of accuracy
- Ability to analyze data and provide meaningful insights
This is an excellent opportunity for someone looking to contribute to a dynamic team in a fast-paced environment. If you have the required skills and are ready for a new challenge, we would love to hear from you.
**Job Types**: Full-time, Permanent
**Salary**: £19,000.00-£25,000.00 per year
**Benefits**:
- Company events
- Company pension
- Free parking
- Gym membership
- On-site parking
- Private medical insurance
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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