Temporary Customer Service Advisor
4 weeks ago
Temporary Customer Service Advisor
Location: Woking
**Salary**: £20-22,000 per annum
Duration: 6 months
Summary of a Temporary Customer Service Advisor The role involves supporting participants taking part in the events in May by reaching out to encourage, motivate and solve any issues there are that might prevent their participation.
Key Responsibilities of a Temporary Customer Service Advisor
- To phone people who have registered for the event to thank them for taking part.
- To build up a relationship with the participants.
- To become the participant’s point of contact and deal with any queries.
- To assist with the general admin of the Fundraising team as required
- To help out in the office generally as required.
- To alert the Head of Fundraising about any trends and repeating issues.
Key Competencies of a Temporary Customer Service Advisor
- To be a good communicator
- To be friendly and used to dealing with people over the telephone
- To be able to build up a relationship with people taking part in the events
- To be able to encourage and motivate people.
- To be a problem solver
- To work well as part of a team.
- To have a good level of proficiency in writing English It is desired, but not essential, that this person would be able to work at the live event in London on the weekend of the 20th May.
Consultant: Danielle Godbold
**Job Type**: Temporary contract
**Salary**: £20,000.00-£22,000.00 per year
Schedule:
- Monday to Friday
Reference ID: J12714DG
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