Customer Service Administrator

3 weeks ago


Mansfield, United Kingdom PerkinElmer Full time

We are currently seeking a Customer Service Administrator to join our Solus business based in Mansfield (NG19).

**Overall Role Purpose**:

- Ensuring all UK & Export customer sales orders are processed and shipped accurately and in a timely manner
- Assisting the Customer Services Manager when necessary with any other administrative duties relating to customer requirements

**Key Responsibilities**:

- Processing of all UK and Export customer sales orders
- Allocation of stock to all UK & Export despatch notes then printing for shipment
- Updating UK despatch notes to invoices
- Consolidation of Export despatch notes to invoices
- Preparation of export documentation on the _e-commerce_ platform with the local Chamber of Commerce
- Liaising with the different departments and the warehouse department when necessary

**Must have experience / an understanding of the following**:

- Incoterms
- Commodity/tariff codes
- Countries of Origin
- Bills of Lading / Air waybills
- Preparation of specific certificates via the local Chamber of Commerce’s _e-commerce_ platform



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