Revenues Collection Team Leader

3 weeks ago


Brighton and Hove, United Kingdom Brighton & Hove City Council Full time

**Revenues Collection Team Leader**: Posted on 4 March 2024 Apply
- Directorate BHCC: Governance, People & Resources
- Salary £32,076 - £36,648
- Contract Secondment

**Location**:
Bartholomew House

Smaller map

**Job Summary**:
- Job reference
- orbis/TP/25461/39385- Positions available
- 1- Working hours
- 37- Closing date
- 24 April 2024- Job category
- Revenues & Benefits- Organisation
- Brighton & Hove City Council

**Job introduction**:
Are you interested in leading a team? Do you enjoy helping people from our diverse community? Can you communicate sensitively with a wide range of people?

If so, this role might interest you

Due to the nature of our people-focused work, it can be challenging as well as rewarding. As a Revenues Collection Team Leader, you will join a dedicated team of people who help collect over £372million of council debts. The team you are joining work really well together and are great communicators. They strive to ensure that the expectations of all our customers are met. The pace of change is fast in this role and supporting staff through that change is a key requirement.

**Fixed term for**: 5 months

This role is available as a secondment to internal applicants in line with our secondment policy.

**Interview date**: w/c 13th May

**About the role**:
We are looking for an enthusiastic, resilient and well organised team player who is comfortable leading through change. You will manage, motivate, train, support and develop staff within the service and be motivated by public service ethics and achieving positive outcomes for customers who are often in challenging situations.

We are constantly adapting our communication style and providing wider digital options to make our service more accessible to everybody. However, some of our residents and businesses need additional support, advice and help to pay; the people you will be leading provide the delivery of this service to our customers. You will need to have a full range of leadership skills and an ability to work in a fast paced and constantly changing environment. Direct or similar experience of working in a collections or Local Government environment would be an advantage.

This is a fixed term appointment until October 2024. You will be working alongside existing experienced colleagues who will provide you with the support you need to carry out the role and ensure that you have the opportunity for continuous personal development.

**Please note** The role is based at Bartholomew’s House offices in Brighton. However, most staff are working in a hybrid style in the office once a week and from home. We can consider remote working however, there will be occasions when you will be required to attend the office.

**Additional information**:
Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.

We are a workplace that supports flexibility and employee wellbeing in the way we work whilst providing the best service for our customers. Team and service working arrangements are designed to support both employee work life balance and team collaboration. These would be part of your individual working arrangements alongside any personal preference agreed with your manager in advance of joining.

For more information about our values and the benefits of working at the council, visit Why work for us (brighton-hove.gov.uk)

**Company information**:
**Encouraging a diverse workforce**

Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our fair and inclusive actions, our anti-racism strategy and the work we are doing to encourage a diverse workforce (brighton-hove.gov.uk).


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