Administration Assistant

4 weeks ago


Leicester, United Kingdom University Hospitals of Leicester NHS Trust Full time

We are seeking a conscientious, experienced individual with a can-do attitude and the ability to demonstrate a commitment to delivering high quality administration support to the Learning and Development Team.

The role will predominantly work 9am - 5pm, be based at LRI but will work frequently across all 3 sites.

To work in a fast paced learning environment to develop a wide range of administrative skills and knowledge to support the Apprenticeship, Learning and Development Teams

Monitoring receipts of goods and purchases.

Setting up tweets on social media to promote learning programmes

We are one of the biggest and busiest NHS trusts in the country, incorporating the General, Glenfield and Royal Infirmary hospitals. We have our very own Children’s Hospital and run one of the country’s leading heart centres.

Our team is made up of more than 17,000 staff providing a range of services primarily for the one million residents of Leicester, Leicestershire and Rutland.
We work with partners at the University of Leicester and De Montfort University providing world-class teaching to nurture and develop the next generation of doctors, nurses and other healthcare professionals, many of whom go on to spend their working lives with us.

Our purpose is to provide ‘Caring at its best’ and our staff have helped us create a set of values that embody who we are and what we’re here to do. They are:

- We focus on what matters most
- We treat others how we would like to be treated
- We are passionate and creative in our work
- We do what we say we are going to do
- We are one team and we are best when we work together

Our patients are at the heart of all we do and we believe that ‘Caring at its best’ is not just about the treatments and services we provide, but about giving our patients the best possible experience.

**About the University Hospitals of Leicester NHS Trust**: (leicestershospitals.nhs.uk)
- Support the delivery of an effective Apprenticeship recruitment and Professional Development enrolment service; marketing, initial enquiries, bookings, resources, recording and reporting, arrange End Point Assessments (EPA)
- Co-ordinate start of session arrangements; registration of new learners, collate resource information packs, timetables and other necessary documentation.
- Develop a working knowledge of all the software packages used within the service, particularly Microsoft Access & Excel.
- Process course changes, withdrawals and interruptions of study for learners both internally and externally, through correspondence with employers and awarding organisations etc.
- Collate and analyse learner evaluation questionnaires.
- Help maintain an effective filing system and maintenance of all learner and contractor files
- Help produce accurate, current and timely training materials and other resources for the HR & LOD Team
- Support the organisation of internal/external events
- To perform clerical duties/administrative duties; manage mailboxes, answering telephone enquiries, stationery ordering and maintaining stock, book meetings rooms and maintain booking system
- Assist with the production of reports for the HR & LOD Team and Wider Trust



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