Part Time Medical Receptionist

3 weeks ago


Swansea, United Kingdom Llansamlet Surgery Full time

**We would prefer not to employ patients who are registered with the practice (or if they have close family registered with the practice)**
- Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way
- Reception Desk duties
- Many of the duties will be via the telephone and on-line. The practice operates a triage call-back system - good communication skills and a polite and helpful telephone manner is essential to this role
- Undertake a variety of administrative duties to assist in the smooth running of the practice including the provision of clerical support to clinical staff and other members of the practice team
- Taking and processing requests from patients for repeat prescriptions, following practice protocols
- Making, cancelling appointments
- Update patient records when required e.g. change of name/address
- Scanning of letters received from hospitals or other healthcare organisations (practice is paper-light)
- Photocopying
- Be involved in audit/special projects
- Training is provided on clinical computer system as well as on other practice procedures
- Work with other colleagues to ensure that all work is completed daily
- Adhere to practice H&S policies
- Any other reasonable task
- DBS check mandatory
- Applicant must be flexible and will be expected to cover during periods of sickness/ annual leave

**Job Types**: Part-time, Permanent
Part-time hours: 32 per week

**Salary**: £10.52 per hour

**Benefits**:

- Company pension
- On-site parking
- Sick pay

Schedule:

- 8 hour shift

COVID-19 considerations:
Not Applicable at present

Ability to commute/relocate:

- Swansea, SA7 9RY: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Application deadline: 03/09/2023
Reference ID: Part-time Medical Receptionist August 2023


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