Receptionist/customer Service Host
6 months ago
Now Recruiting
Front of house receptionist.
This is a 30 hour contract which entails working a minimum of 30 hours each week, plus overtime as required, including weekends until 9pm as dictated by the needs of the business and our customers. We need applicants to be at least 18 years of age as the job entails serving on a licensed bar from time to time. Salary will be paid in line with the minimum wage for your age.
Job description
Responsibilities include;
Making and receiving phone calls
Dealing with bookings as they arrive, organising customer race wear and arranging race briefings.
Accepting payments and deposits for bookings by either card or cash.
Communicating with other staff regarding bookings and customer requirements.
Helping the team keep the building clean and tidy and reception tidy and organised.
Deal with all customers and visitors in an efficient and enthusiastic manner.
Promoting add on sales and the food and drink offering available to all customers.
There may also be a need to serve in the bar area from time to time and since we have a license applicants need to be 18 years of age and over.
Ensure customers have enjoyed their time with us, encourage social media feedback.
Applicants must be 18 years old or over. As part of a small team of people, the ability to communicate and work along side others is absolutely vital. The successful individual will be organised, an excellent communicator, both written and spoken and capable of delivering excellent customer service and confidently interacting with all customers. This is potentially the most important role in the company as the face and voice that customers first come into contact with and you will need to be capable of making the best of first impressions and leave an excellent lasting impression on our customers after they leave the building.
**Job Types**: Permanent, Part-time
**Salary**: £7.49-£10.42 per hour
Expected hours: No less than 30 per week
**Benefits**:
- On-site parking
- Staff discount
Schedule:
- Overtime
- Weekend availability
**Job Types**: Full-time, Permanent
**Salary**: £7.49-£10.42 per hour
**Benefits**:
- Employee discount
- Free parking
- On-site parking
**Education**:
- GCSE or equivalent (preferred)
**Language**:
- English (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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