Outpatient Clinic Receptionist

3 weeks ago


SuttonInAshfield, United Kingdom Sherwood Forest Hospitals NHS Foundation Trust Full time

We have a full time permanent post available as an Outpatient Clinic 4 Receptionist within the King’s Treatment Centre at King’s Mill Hospital.

We are looking for a motivated and enthusiastic person who has an eye for detail and who will put the patient and customer care at the forefront of the service provided.

**You must have**:

- A good general education and have GCSE English C or above or equivalent
- Good computer skills and the ability to competently navigate our various computer systems
- Good customer care skills and experience and ideally some experience of working in an office / reception environment
- Flexibility in your approach to work, with a willingness to work in any reception area within the Outpatient setting. You may also be required to cover reception at our ACH site.
- The ability to work any day of the week and between the hours of 8.00 am and 6.00 pm to meet the needs of our clinic

To be responsible for booking patients into clinic.

Re-directing patients to the correct clinic if they are in the wrong clinic area.

Be responsible for outcoming patients' appointments when they have been seen by their consultant

Ensuring all Missing outcomes are dealt with in a timely order in line with the trusts policy.

Regularly maintain mandatory training.

Provide support to the team as and when required.

Thank you for your interest in this role.

Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here, and we are the Health Service Journal’s Trust of the Year in 2020.

The Care Quality Commission rated King’s Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall, we are rated Outstanding for care.

For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England.

Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients; we also care for you.

Our culture of learning, compassion and taking a person-centred approach are at the roots of our organisation.

We would love you to join us.

To see the full detailed job description and main responsibilities of the job please refer the job description attached.


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