Workplace and Office Services Assistant

3 weeks ago


Birmingham, United Kingdom ISS Facility Services Full time

Ownership and responsibility for a total Workplace delivery within the building using the ISS helpdesk and the wider Workplace network.
- To provide supervision and support of ISS and EY Workplace teams within the buildings.
- To ensure adequate cover at all times in conjunction with any service providers.
- To ensure the office working environment and workplace services supporting the business are to financial and qualitative standards, meet customer expectations and are continually improved.
- To operate as the local “eyes and ears” of the workplace team bringing any areas of improvement or issues to the Regional Workspace manager’s attention.
- To encourage a self help ethos within the business and continue for all Workplace related incidents to be logged via the Helpdesk
- To ensure resource is re-deployed as necessary based on workload in conjunction with any service providers.

As the Workplace Coordinator, you are responsible for ensuring that your building is safe and that the people who are in the building are not affected by the facilities.

**Strategy and Direction**

Responsible to the Regional Workspace manager ensuring that the ISS business plan, policy and initiatives are delivered in the local office.

Support Service Managers, bringing any ideas of improvement or issues with the following services to the relevant service manager’s attention: catering and vending, reception and client services, maintenance, cleaning, records management, print device availability and stationery.

Support real estate service managers locally as required with: porterage, helpdesk response, projects, moves, space planning & utilisation and corporate social responsibility.

Where any issues with the above services are identified to either encourage EY staff to log the call with the appropriate helpdesk or log themselves taking on an active local involvement to ensure working collaboratively with service managers and providers until the issues are resolved.

**Job Types**: Full-time, Permanent

**Salary**: £23,500.00-£24,000.00 per year

Schedule:

- Day shift
- Holidays
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Birmingham: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Facilities management: 1 year (required)

Work Location: In person

Expected start date: 17/04/2023



  • Birmingham, United Kingdom West Midlands Police and RSR Full time

    RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. RSR Public Safety and West Midland Police are currently recruiting for a Workplace Services Officer to be based in...


  • Birmingham, United Kingdom DWF Full time

    The main activities of the Workplace Support Assistant is to support the Workplace Manager in the operational delivery of workplace management, taking ownership and accountability of all soft services within a designated office space and supporting office, agile and homeworkers. The ongoing role will involve focusing on a proactive approach to providing...

  • Workplace Assistant

    4 days ago


    Birmingham, United Kingdom CBRE Full time

    Workplace Assistant (FOH) - Birmingham City Centre. **Role Purpose** Responsible for the Customer Experience throughout our client Birmingham office by supporting with the delivery of the front of house, hospitality services and mailroom duties, ensuring an efficient, professional and exceptional experience for all building users. Key Responsibilities -...


  • Birmingham, United Kingdom FirstPort Full time

    **Workplace Team Assistant** **Location-Birmingham, B3** **Salary - £11.61 per hour** **Working Patter - 07:30 - 15:30 week 1** **11:00 - 19:00 week 2** **Then back to week one.** **Reports to**:Workplace Manager An exciting opportunity has arisen to join a prestigious, diverse and vibrant office building in the centre of Bristol. This position is the...


  • Birmingham, United Kingdom Version 1 Full time

    Company Description Version 1 is a Technology Services company, delivering impactful change to help our customers navigate the rapidly changing digital-first world. We have recently hired our 3000th employee, doubling in size since 2020. We plan to triple in size in the next 5 years. We are 12 years a Best Workplace in Ireland (GPTW 1st place), 5 in the UK...


  • Birmingham, United Kingdom Arcadis Full time

    At Arcadis we focus on attracting, retaining and developing people who share our passion and commitment to improve quality of life. In return we offer you the opportunity to transform your world and the world around you, that could be through client work, upskilling yourself, championing equality and inclusion or getting involved in charity work, to name...


  • Birmingham, United Kingdom West Midlands Police Full time

    Closing date**:26 March 2023, 11:59pm** Salary**:£37,953 - £43,254** Grade**:7** The Counter Terrorism Policing (CTP) network stretches across the UK. We work alongside our partners to help protect the public and our national security by preventing, deterring and investigating terrorist activity. Our Business Services department supports the delivery of...


  • Birmingham, United Kingdom Cushman & Wakefield Full time

    Job Title Senior Workplace Host Job Description Summary Cushman and Wakefield are looking for an experienced individual to join their team as a Workplace Host. **Job Description**: **Your main responsibilities will be**: Conduct daily walk arounds logging any faults or issues Quality check paperwork to ensure compliance and audit satisfaction. Ensure...


  • Birmingham, United Kingdom Office for Standards in Education, Children's Services and Skills Full time

    **Details**: **Reference number**: - 304136**Salary**: - £26,874 - £27,144- £26,874 per annum (pro rata). Rising to £27,144 per annum (pro - rata) on successful completion of probation. - **Part-time minimum 4 days**.**Job grade**: - Executive Officer- B3 APT**Contract type**: - Temporary**Length of employment**: - Temporary until 31 March 2024...


  • Birmingham, United Kingdom CBRE Full time

    Job Summary: This position is responsible for performing various administrative tasks, including answering telephones and giving information to employees and guests; often the first point of engagement with employees and visitors. Responsible for making a good first impression for the organization, which can affect the organization's success. Responsible...


  • Birmingham, United Kingdom Community living and support services Full time

    We are seeking a highly organized, detail-oriented and experienced Office Administrator to join our dynamic team. This position involves supporting and assisting the management team, to enable the smooth running of the main head office for the Community Living and Support Services Ltd **The main responsibilities involved will include: - ** 2) Collecting...


  • Birmingham, United Kingdom Agile Recruit Full time

    **Job description**: Modern Workplace Consultant What you'll be doing: As part of this Modern Workplace Consultant role, you will be responsible for consulting, developing propositions and solutions for enterprise clients. Key to the role will be the ability to form strong relationships with the client, vendors and third parties. You must be able to...


  • Birmingham, United Kingdom KPMG-UnitedKingdom Full time

    **Job description** **Job Title** Digital Workplace Technical Specialist **Business Unit**: EWT - Digital Workplace **Grade**: C **Reporting Manager**: Digital Labs Lead **Work Location**: London/Flexible **Travel Required**: Yes **Role Purpose** KPMG's award-winning Digital Workplace team are responsible for all end user tools which provide the...


  • Birmingham, United Kingdom CBRE Full time

    Posted- 01-May-2023- Service line- GWS Segment- Role type- Full-time- Areas of Interest- Facilities Management- Location(s)- Birmingham - England - United Kingdom of Great Britain and Northern Ireland- Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that...


  • Birmingham, United Kingdom Post Office Ltd Full time

    **Summary**: **Salary**: Starting from £12.62 and raising to £14.53 after 12 months **Grade**: CSC **Reporting Line**: Branch Manager **Contract Type**:Permanent **Hours**:20 per week, with opportunity to work additional hours to cover absences **Location**: Birmingham **Closing Date**: 06/05/2024 **What to expect**: As a Customer Services...


  • Birmingham, United Kingdom Government Property Agency Full time

    **Details**: **Reference number**: - 298519**Salary**: - £38,344 - £41,455- - A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Senior Executive Officer- GPA - SEO**Contract type**: - Permanent**Business area**: - GPA - Finance**Type of role**: - Accountancy - Finance - Property**Working pattern**: -...


  • Birmingham, United Kingdom Police Credit Union Limited Full time

    **Role Overview** We are looking to add a Member Services Officer to our small, dedicated team which acts as the key point of contact between us and our 40,000+ members across the Police, Military, Prison and Probation, Health and Fire services and their families. This role is ideal for someone who loves people, cares about the work they do and enjoys...


  • Birmingham, United Kingdom NHS Blood and Transplant Full time

    Job summary In this exciting role, you will be working directly to support the Chief Medical Officer in this key role within NHSBT.Your previous knowledge, skills and expertise will enable you to work independently to exercise your initiative and discretion in developing the role and the support to the department lead and our key internal and external...

  • Eap Counsellor

    4 weeks ago


    Birmingham, United Kingdom Workplace Options Full time

    Workplace Options is the world’s largest independent wellbeing solutions leader that supports individuals to become healthier, happier and more productive, both personally and professionally. Service centers in the U.S., Canada, U.K., Ireland, Portugal, France, Belgium, UAE, Singapore, Japan, China, India and Indonesia support more than 75 million...


  • Birmingham, United Kingdom Office Angels Full time

    Are you an experienced Team Assistant looking for the next step in your career, into a varied support position? Our client: a global real estate firm based in the heart of Birmingham are seeking a motivated, dedicated and passionate team player to join their team. Birmingham City Centre Hours: Monday - Friday, 35 hours per week ~ Permanent contract,...