Customer Service Advisor
2 weeks ago
We are currently recruiting for an exciting opportunity in Bristol working with an outsourcing company on their Customer Service Team.
As a Customer Service Advisor responsibilities include;
- **Communicate clearly with customers (including vulnerable customers and complainants) both verbally and in writing to understand and respond appropriately to their needs;**
- **Work accurately and efficiently to achieve quality standards and to ensure customers receive correct and timely information and to support the delivery of SLAs and other delivery metrics, including customer feedback metrics**
- **Focus on continued personal development and skills and knowledge acquisition to support service delivery across multiple channels and customer demands;**
- **Manage own workload to ensure personal and team targets are met.**
- We are looking for people with Customer Service experience, positive attitude and determination to learn and improve through the business
**21st November start
**Salary**: £21,500
Hours: between Shifts between 8am - 6pm (mon-fri)
Hybrid - 5 days in the office (Bristol BS1) every fortnight (3 days week 1 and 2 days week 2)**
CCNorthwest
The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.
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