Customer Team Leader

4 months ago

Stockport, United Kingdom Coop Full time

**Customer Team Leader**
- Location: 76-78 Heaton Moor Road, Heaton Moor, Stockport, SK4 4NZ
- Pay: £12.10 per hour + great benefits
- Contract: 22-30 hours per week + regular overtime, permanent, part time
- Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.
- Full training given- You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales._
- As a customer team leader at Co-op, you’ll help put our store purpose into practice. You’ll connect people and causes in your local community, provide great service to our customers, and give coaching and support to our colleagues in-store.- In return, we’ll help you to become a purpose driven Co-op leader. You’ll learn how our stores are run, and develop your leadership skills so that when an opportunity to progress comes up, you’re in a great place to grab it.**What you’ll do**
- Friendly and thoughtful service - you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations
- Engage with everyone to succeed together - you’ll build your team’s capability through coaching and training, and create an inclusive culture where everyone feels respected, valued and able to speak their mind
- Make sure the store is safe, legal and operational - you’ll manage diligence checks and stock accuracy to make sure our customers have a quick and easy shopping experience, and support your store manager with HR processes
- Embrace change - you’ll help to lead change in store, working closely with your team to land new ways of working, and encouraging them to provide open and honest feedback on change activities
- Co-operate for a fairer world - you’ll build relationships and get involved with your local community, working closely with your local member pioneer to help them with the development and delivery of their Co-op community plan

**This job would suit people who have**
- genuine care for the needs of customers and colleagues
- the ability to strike a balance between leading the team and supporting on the shopfloor
- great communication skills, with the ability to build positive relationships with all kinds of people
- strong organisational and problem solving skills
- a desire to learn, grow and develop your skills
- the flexibility to work a range of shifts

**Why Co-op?**
- We’ll support your development, and help you to grow your leadership skills, so you can build a career in a business with a purpose beyond profit. You’ll also get package that includes:
- competitive pay and opportunities for overtime
- Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
- premium rates for hours worked before 6am or after 10pm
- flexible shifts/working hours and regular overtime opportunities (we provide rotas to your mobile phone 3 weeks in advance)
- Holidays starting from 36 days per year (includes bank holidays) pro rata for part time
- 30% off Co-op branded products in our food stores
- 10% off other brands all year-round (doubles to 20% on the Friday and Saturday after payday)
- discounts on other Co-op products and services
- pension with up to 10% employer contributions
- cycle to work scheme
- services to support your physical, mental and financial wellbeing

**Building an inclusive workplace**-
- We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.- If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.- You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.- You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.

  • Customer Team Leader

    4 months ago

    Stockport, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 206 Heaton Moor Road, Heaton Moor, Stockport, SK4 4DU- Pay: £13.32 per hour- Contract: 25 hours per week + regular overtime, permanent, part time- Working pattern: 5 varied shifts over 7 including early mornings (from 6.15am), afternoons, late evenings (until 10.00pm) and weekends, to be discussed at interview- Full,...

  • Customer Team Leader

    3 months ago

    Stockport, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 206 Heaton Moor Road, Heaton Moor, Stockport, SK4 4DU - Pay: £12.10 per hour + great benefits - Contract: 30 hours per week + regular overtime, permanent, part time - Working pattern: varied shifts including early mornings (from 6.00am), afternoons, late evenings (until 10.00pm) and weekends, to be discussed at...

  • Customer Team Leader

    3 months ago

    Stockport, United Kingdom Coop Full time

    **Customer Team Leader** - Location: o-op, Didsbury Road, Stockport, SK4 2BA - Pay: £12.10 per hour + great benefits - Contract: 20 hours per week + regular overtime, permanent, part time - Working pattern: 3-4 varied shifts over 7 days including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at...

  • Customer Team Leader

    4 months ago

    Stockport, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 156 Hall Street, Offerton, Stockport, SK1 4HR - Pay: £12.10 per hour + great benefits - Contract: 24 hours per week + regular overtime, permanent, part time - Working pattern: Varied shifts, including afternoons, late evenings (Until 10:00pm) and weekends, to be discussed at interview. - Full training given- You must be...

  • Customer Team Leader

    4 months ago

    Stockport, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 76-78 Heaton Moor Road, Heaton Moor, Stockport, SK4 4NZ - Pay: £12.10 per hour + great benefits - Contract: 30 hours per week + regular overtime, permanent, part time - Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at...

  • Customer Service Team Leader

    3 months ago

    Stockport, United Kingdom Takepayments Ltd Full time

    **Customer Service Team Leader** **About the role**: You will lead a team of Customer Service Agents in a Technical Helpdesk setting. Providing support, coaching and motivation in order to deliver Takepayments customers a First-Class experience. **Benefits of being our Customer Service Team Leader**: - Excellent Basic Salary of £32,000 - Competitive...

  • Team Leader

    4 days ago

    Stockport, Stockport, United Kingdom JW Lees Full time

    Front of House Team Leader OpportunityWe are seeking a skilled and experienced Front of House Team Leader to join our team at JW Lees. As a Front of House Team Leader, you will be responsible for leading a team of hospitality professionals to deliver exceptional customer service and ensure a seamless dining experience for our guests.Key Responsibilities:Lead...

  • Team Leader

    4 days ago

    Stockport, Stockport, United Kingdom JW Lees Full time

    Front of House Team Leader OpportunityWe are seeking a skilled and experienced Front of House Team Leader to join our team at JW Lees. As a Front of House Team Leader, you will be responsible for leading a team of hospitality professionals to deliver exceptional customer service and ensure a seamless dining experience for our guests.Key Responsibilities:Lead...

  • BMW Customer Experience Team Leader

    6 hours ago

    Stockport, Stockport, United Kingdom Talentloop LTD Full time

    Job Title: Customer Experience Team LeaderJob Summary: We are seeking a highly motivated and experienced Customer Experience Team Leader to join our team at Talentloop LTD. As a key member of our customer experience team, you will be responsible for leading and managing the performance of the team to achieve exceptional customer satisfaction and loyalty.Key...

  • BMW Customer Experience Team Leader

    4 hours ago

    Stockport, Stockport, United Kingdom Talentloop LTD Full time

    Job Title: Customer Experience Team LeaderJob Summary: We are seeking a highly motivated and experienced Customer Experience Team Leader to join our team at Talentloop LTD. As a key member of our customer experience team, you will be responsible for leading and managing the performance of the team to achieve exceptional customer satisfaction and loyalty.Key...

  • Team Leader

    4 months ago

    Stockport, United Kingdom WHSmith Full time

    **Team Leader - WHSmith - Stockport Rail** Contract Type: Permanent Working hours: 39 hours over 5 days including weekends As a Team Leader you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey...

  • Team Leader

    4 months ago

    Stockport, United Kingdom Asda Express Full time

    **Role**: Team Leader **Location**:Stockport, SK7 6AF **Hours**:Part-Time / Permanent **Hourly Rate**:£11.94 **Company**: Asda Express We are looking for a dedicated Retail Team Leader who can lead, inspire and motivate a team to join our welcoming Asda Express Store! Our Retail Team Leaders are responsible for managing the store when the Manager is...

  • Team Leader

    4 months ago

    Stockport, United Kingdom Card Factory Full time

    Job Introduction **Location: Stockport 293** **Contracted Hours Available: 12** Main Responsibilities We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this. With a real focus on customer experience and operational excellence, our Team...

  • Team Leader

    3 months ago

    Stockport, United Kingdom Card Factory Full time

    Job Introduction **Location: Marple, Stockport.** **Contracted Hours Available: 8** Main Responsibilities We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this. With a real focus on customer experience and operational excellence, our Team...

  • Team Leader

    3 months ago

    Stockport, United Kingdom Caramello Wilmslow Full time

    Job Title: Team Leader Location: Caramello Wilmslow Caramello Wilmslow is a popular and bustling café located in the heart of Wilmslow, known for our exceptional coffee, beautiful brunch, delicious pastries, and warm hospitality. We are seeking a dynamic and experienced Team Leader who possesses excellent barista skills and a proven track record of...

  • Team Leader

    2 days ago

    Stockport, Stockport, United Kingdom JW Lees Full time

    Front of House Team Leader OpportunityWe are seeking a skilled and experienced Front of House Team Leader to join our team at JW Lees. As a Front of House Team Leader, you will be responsible for leading by example, providing exceptional customer service, and motivating your team to deliver outstanding results.What We OfferAnnual profit share, ensuring you...

  • Team Leader

    2 days ago

    Stockport, Stockport, United Kingdom JW Lees Full time

    Front of House Team Leader OpportunityWe are seeking a skilled and experienced Front of House Team Leader to join our team at JW Lees. As a Front of House Team Leader, you will be responsible for leading by example, providing exceptional customer service, and motivating your team to deliver outstanding results.What We OfferAnnual profit share, ensuring you...

  • Team Leader

    4 months ago

    Stockport, United Kingdom WHSmith Full time

    Team Leader - WHSmith - Stockport Rai Contract Type: Permanent Working hours:30 hours per week **Salary**: £19,190 As a Team Leader in our Stockport Rail store, you’ll lead and inspire your team to provide exceptional customer service, meet business objectives and create a working environment that helps our colleagues to develop and achieve. We want...

  • Team Leader

    4 months ago

    Stockport, United Kingdom DRGNAcademy Full time

    Job Summary: Team Leader is a Supervisor role within Operations, reporting to the MD. The Team Leader is responsible for the daily management of productivity and quality performance of a team of based employees. The role is responsible for performance management of his/her team, and for line management duties of direct reports. The Team Leader will...

  • Barista Team Leader

    4 days ago

    Stockport, Stockport, United Kingdom Costa Coffee Full time

    Lead the Way with Costa CoffeeAbout the RoleWe're seeking a talented and ambitious Barista Maestro to join our team as a Store Team Leader. As a key member of our store leadership team, you'll be responsible for delivering exceptional customer experiences, driving sales growth, and developing the skills of our baristas.Key ResponsibilitiesLead shifts and...