Operations Manager
3 weeks ago
Bennett and Game are currently working with an International Freight Forwarding company actively seeking a highly skilled Operation Manager to join their St Albans location.
Our client offer worldwide freight forwarding services to UK manufacturers, exporters and importers who demanded a cost effective service. Due to continued growth they are looking for a self motivated individual to join their St Albans.
**Operations ManagerPosition Overview**
- Manage the existing Operations team members.
- Manage the day to day key client account requirements.
- Manage the day to day export and import bookings of Air, Road and Sea Freight jobs. (Primarily Sea Freight)
- Raising Job files and all of the appropriate operations paperwork.
- Processing jobs through AZYRA freight forwarding software system.
- Customs entries using the NES system.
- Extensive client liaison and negotiation.
- Extensive supplier liaison and negotiation.
- Internal liaison with the sales team assisting with quotations and service information.
- Managing the jobs from quotation stage to final invoicing in line with the client expectations and communicating effectively any service issues.
- Maximising the gross profit by negotiating with the supplier base.
- Proactively contacting the existing clients to maximise business potential.
- Invoicing jobs on completion.
**Operations ManagerPosition Requirements**
- Ideally Ocean freight forwarding experience.
- Excellent customer service or sales experience
- Confident communication skills
- European languages an advantage (but not essential)
- Good organisational skills
- Good attention to detail
- Can work to deadlines and handle pressure
- Quick thinker / problem solving
- Self-motivated and enthusiastic character
- Ability to work with and support a team
**Operations ManagerPosition Remuneration**
- Salary:£45k
- £50k
- 8:00am - 18:00pm
- Monday - Friday (Saturday when required)
- Excellent career progression
- Job security
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