IT Support, 3rd Line Msp}

5 days ago


Poole, United Kingdom Ernest Gordon Recruitment Limited Full time

**IT Support, 3rd Line {**MSP**}**

Poole (Hybrid)

**£25,000 - £35,000** + On Site Training + Company Benefits
- Are you an experienced IT Support technician looking to expand your career in the IT industry in a role where you'll find a competitive salary and on the job training within a fast growing IT Solutions Provider?_

On offer is an exciting opportunity for an experience IT Support Engineer to enter a IT Support Technician role where you will be part of a client-focused IT Solutions company which is known for providing the highest standard of IT Support.

In this role, the successful IT Support Engineer will have a chance to be placed into a client site to provide high level IT support, responding to various different IT related queries. You will act as a point of escalation and provide assistance to theclient while working your way through tickets on the help desk.

**The Role**:

- Providing high quality support on client sites and from home
- Working through tickets on the helpdesk
- Maintaining good communication to clients and colleagues

**The Person**:

- Technical Support Experience
- Own a full UK driver's license
- Experience working in an MSP

**Keywords**: IT Support, 2nd Line, 3rd Line, First Line, Service Desk Engineer, IT Technician, Field Technician, Network Support, Office 365, MSP



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