Faults Coordinator
7 days ago
**Job title**: Faults Coordinator (Nights)
**Location**: Poole (On-Site)
**Contract length**: 6+ months initial contract
**Working hours**: Night shifts; Monday - Friday, with 1 in 3 weekends
**Pay rate**: £15.68 per hour
Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services is currently seeking a Faults Coordinator on behalf of a leading infrastructure company.
**Job purpose**:
This role is responsible for the effective handling of faults in line with our customer’s contract requirements working on a prestigious and essential availability-based traffic signal maintenance contract. You will develop an expert understanding of our customer’s requirements and support our London Field Services team, contributing towards the long-term development of the Service Operations Centre and helping to establish our department within the company and with both internal and external customers.
The first 4 months of training will be in the office, after this you will have the opportunity to work from home 2 days a week.
We are a 365 24/7 department, this role is shift based working shifts Mon-Fri between 19:30-06:00 on a 3 week rotational basis and working 1 in 3 weekends 16:30-09:30.
**Responsibilities**:
Intelligent allocation of faults to Field Service engineers including those that are time sensitive and urgent to maximize output and limit travel, also ensuring that faults are dispatched to an appropriately skilled engineer.
Ensuring that all faults are reported, and information appropriately checked to support high levels of operational productivity.
Managing fault attendance feedback from our Field Service engineers and ensuring this is recorded on the customer system accurately in line with contract requirements.
Liaising with various third parties to ensure faults are appropriately managed.
Liaising with our customer to deliver their contract requirements.
Escalating risks or issues to a Senior Fault Coordinator or Team Leader
**Qualifications/Experience**:
Strong administrative and customer service skills
Confident systems user, able to use different IT platforms
Good communicator, able to liaise between multiple teams and clients
Able to work shift patterns between the hours of 19:30-06:00
If this isn’t the role you’re looking for right now, please visit our contractor portal below where you will see all of our live roles and communities to join:
-
Fault Coordinator
6 hours ago
Poole, United Kingdom MSP Direct Sourcing Full time**Job title**: Faults Coordinator **Location**: Poole (On-Site) **Contract length**: 6+ months initial contract **Working hours**: Monday - Friday, with 1 in 3 Saturdays **Pay rate**: £13.80 per hour Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services is currently seeking a Faults Coordinator on behalf of a leading infrastructure...
-
Fault Coordinator
2 weeks ago
Poole, United Kingdom MSP Direct Sourcing Full time**Job title**: Fault Coordinator **Location**: Poole, BH17 7ER - Office based during training period, can be hybrid after passing training **Contract length**: 6 Months contract with a potential of going permanent Hourly Rate - £13.20/hour (PAYE) Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services is currently recruiting for an...
-
Faults Coordinator
2 weeks ago
Poole, Dorset, United Kingdom MSP Direct Sourcing Full timeJob title: Faults Coordinator Location: Poole - BH17 Contract length: 6 month initial contract - Potential to be made permanent Shift Pattern: Days Rotational shifts between 5am - 20.00pm Monday - Friday 1 in 3 Saturdays 09.00am - 17.00pm Pay Rate: £13.80 Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services is currently seeking...
-
Faults Coordinator
2 weeks ago
Poole, Dorset, United Kingdom MSP Direct Sourcing Full timeJob title: Faults Coordinator Location: Poole - BH17 Contract length: 6 month initial contract - Potential to be made permanent Shift Pattern: Days Rotational shifts between 5am - 20.00pm Monday - Friday 1 in 3 Saturdays 09.00am - 17.00pm Pay Rate: £13.80 Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services is currently seeking...
-
Faults Coordinator
4 weeks ago
Poole, Dorset, United Kingdom MSP Direct Sourcing Full timeJob title: Faults Coordinator Location: Poole - BH17 Contract length: 6 month initial contract - Potential to be made permanent Shift Pattern: Days Rotational shifts between 5am - 20.00pm Monday - Friday 1 in 3 Saturdays 09.00am - 17.00pm Pay Rate: £13.80 Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services is currently seeking...
-
Faults Coordinator
4 weeks ago
Poole, Dorset, United Kingdom MSP Direct Sourcing Full timeJob title: Faults Coordinator Location: Poole - BH17 Contract length: 6 month initial contract - Potential to be made permanent Shift Pattern: Days Rotational shifts between 5am - 20.00pm Monday - Friday 1 in 3 Saturdays 09.00am - 17.00pm Pay Rate: £13.80 Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services is currently seeking...
-
Faults Coordinator
6 days ago
Poole, United Kingdom MSP Direct Sourcing Full time**Job title**: Faults Coordinator **Location**: Sopers Lane, Poole BH17 7ER - Office based during training, then can be hybrid working afterwards **Contract length**: 5 Months contract with a potential of going permanent afterwards Hourly Rate - £11.48/hour (PAYE) -37.5 hours per week Randstad Sourceright, a leading provider of RPO & MSP Recruitment...
-
Faults Coordinator
2 weeks ago
Poole, Dorset, United Kingdom MSP Direct Sourcing Remote Work Freelance Full timeJob title: Faults CoordinatorLocation: Poole - BH17Contract length:6 month initial contract - Potential to be made permanentShift Pattern: Days Rotational shifts between 5am - 20.00pm Monday - Friday1 in 3 Saturdays 09.00am - 17.00pmPay Rate: £13.80Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services is currently seeking a Faults...
-
Faults Coordinator
2 months ago
Poole, Dorset, United Kingdom MSP Direct Sourcing Remote Work Freelance Full timeJob title: Faults CoordinatorLocation: Poole - BH17Contract length:6 month initial contract - Potential to be made permanentShift Pattern: Days Rotational shifts between 5am - 20.00pm Monday - Friday1 in 3 Saturdays 09.00am - 17.00pmPay Rate: £13.80Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services is currently seeking a Faults...
-
Faults Coordinator
3 weeks ago
Poole, United Kingdom MSP Direct Sourcing Full time**Job title**: Faults Coordinator - Night Shift **Location**: Poole,BH17 7ER - Office based during training period (The first 4 to 6 weeks), then can be hybrid after passing training **Contract length**: 6 Months contract for training with a potential of going permanent **Hourly Rate**: £15.26 per hour PAYE / £18.50 per hour Umbrella **Hours**: 30...
-
Customer Service Operator
4 weeks ago
Poole, United Kingdom Team Jobs- Commercial Full timeTeamJobs are working with a well known Manufacturing company in Poole who are looking for 3 Customer Service Fault Co-coordinators to join their team on an on-going temporary basis. This is a fantastic opportunity for candidates with previous call centre experience. Details Hours are between 05:00 - 20:00 Monday to Friday and 09:00 - 17:00 Saturday,...
-
Customer Service Operator
1 month ago
Poole, United Kingdom Team Jobs- Commercial Full timeTeamJobs are working with a well known Manufacturing company in Poole who are looking for 3 Customer Service Fault Co-coordinators to join their team on an on-going temporary basis. This is a fantastic opportunity for candidates with previous call centre experience. Details Hours are between 05:00 - 20:00 Monday to Friday and 09:00 - 17:00 Saturday, Sunday...
-
Customer Service Operator
4 weeks ago
Poole, United Kingdom Team Jobs- Commercial Full timeTeamJobs are working with a well known Manufacturing company in Poole who are looking for 3 Customer Service Fault Co-coordinators to join their team on an on-going temporary basis. This is a fantastic opportunity for candidates with previous call centre experience. Details Hours are between 05:00 - 20:00 Monday to Friday and 09:00 - 17:00 Saturday, Sunday...
-
Fault Co-ordinator
2 weeks ago
Poole, United Kingdom Bridge of Hope Full time**Fault Co-ordinator (Days & Nights Available)** **Poole** **Competitive Hourly Rate** **6-month contract initially with a view to transition to Permanent Staff** **Interview ASAP** Due to an increase in Workload, our client is looking for a number of Fault Co-ordinator's to Bolster their existing team to be in involved with Servicing a prestigious Traffic...
-
Fault Co-ordinator
2 weeks ago
Poole, United Kingdom Bridge of Hope Full time**Fault Co-ordinator (Days & Nights Available)** **Poole** **Competitive Hourly Rate** **6-month contract initially with a view to transition to Permanent Staff** **Interview ASAP** Due to an increase in Workload, our client is looking for a number of Fault Co-ordinator's to Bolster their existing team to be in involved with Servicing a prestigious Traffic...
-
Customer Coordinator
4 weeks ago
Poole, Dorset, United Kingdom Reed Full timeCustomer Coordinator Job Type: Full-time Location: Office-based We are looking for a dedicated Customer Coordinator to join our team. The ideal candidate will be the first point of contact for owners, agents, trades, and clients, addressing queries related to defects on completed and retained developments. This role requires exceptional customer...
-
Customer Service Advisor
4 weeks ago
Poole, United Kingdom Team Jobs- Commercial Full timeTeamJobs are working with a well known Manufacturing company in Poole who are looking for 3 Customer Service Fault Co-coordinators to join their team on an on-going temporary basis. This is a fantastic opportunity for candidates with previous call centre experience. Details Hours are between 05:00 - 20:00 Monday to Friday and 09:00 - 17:00 Saturday,...
-
Customer Service Advisor
1 month ago
Poole, United Kingdom Team Jobs- Commercial Full timeTeamJobs are working with a well known Manufacturing company in Poole who are looking for 3 Customer Service Fault Co-coordinators to join their team on an on-going temporary basis. This is a fantastic opportunity for candidates with previous call centre experience. Details Hours are between 05:00 - 20:00 Monday to Friday and 09:00 - 17:00 Saturday, Sunday...
-
Customer Service Advisor
3 weeks ago
Poole, United Kingdom Team Jobs- Commercial Full timeTeamJobs are working with a well known Manufacturing company in Poole who are looking for 3 Customer Support Fault Co-coordinators to join their team on an on-going temporary basis. This is a fantastic opportunity for candidates with previous call centre and administration experience. Details Hours are between 05:00 - 20:00 Monday to Friday and 09:00 - 17:00...
-
Customer Service Advisor
2 weeks ago
Poole, United Kingdom Team Jobs- Commercial Full timeTeamJobs are working with a well known Manufacturing company in Poole who are looking for 3 Customer Support Fault Co-coordinators to join their team on an on-going temporary basis. This is a fantastic opportunity for candidates with previous call centre and administration experience. Details Hours are between 05:00 - 20:00 Monday to Friday and 09:00 - 17:00...