Customer Service Advisor

2 weeks ago


Poole, United Kingdom Team Jobs- Commercial Full time

TeamJobs are working with a well known Manufacturing company in Poole who are looking for 3 Customer Service Fault Co-coordinators to join their team on an on-going temporary basis.

This is a fantastic opportunity for candidates with previous call centre experience.

Details

Hours are between 05:00 - 20:00 Monday to Friday and 09:00 - 17:00 Saturday, Sunday and Bank Holidays.
30 hours per week - 5 days a week
6 hour shifts
£13.80 per hour
Work 1 weekend in 3 with 2 days off in lieu per week.
Role is not easily accessible via public transport, full driving license is a must for access to the role in the early/late hours.Duties include

Developing a strong understanding of the customers requirements.
Monitoring of fault management systems
Take calls from customers, switchboard callers and other members of the public.
Follow Daily Tasks schedule
Pay close attention to relevant contract information
Handle and respond to emails and action according to the relevant contract Opportunity for the right candidate to become permanent

If this sounds like you, please APPLY NOW This role is starting immediately

INDCT



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