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Billing Administrator

5 months ago

Liverpool, United Kingdom Communal Energy Partners Full time

Billing Administrator - full time permanent

**Introduction**

An exciting opportunity has become available for an experienced administrative assistant to join a successful energy company based in North Liverpool. We are an expanding, fast-paced, dynamic company with a big presence in our market. We have a family company feel and value our people.

You will be assisting the billing team in producing monthly bills, analysing meter data and associated duties.

**About You**

You are confident, self-motivated, willing to learn and have a desire to succeed. As the role involves contacting our customers you will have good communication skills, be calm and professional, tenacious with a positive attitude and thrive in a fast-changing environment.

You possess strong problem-solving skills and have excellent attention to detail; you will also be able to communicate effectively at all levels.

**Responsibilities and duties will include**
- Accessing meter reading systems and downloading data
- Preparing and running bill runs
- Analysis of meter readings and consumption
- Contact customers to arrange engineer visits
- Any other ad-hoc duties as identified
- Numerate and articulate with excellent communication skills
- Brilliant telephone manner and superb ability to build customer relationships
- Time management, able to prioritise workload and works well under pressure
- Ability to work from own initiative with an outstanding attention to detail
- Team player - collaborating to provide excellent service
- Strong IT Skills including Microsoft Word & Excel
- Strong problem-solving skills

**Education & Qualifications**
- Minimum of GCSE (or equivalent) in Mathematics and English

**Desirable Experience**
- Customer facing or customer services role
- Working with domestic and business customers
- Utility or billing
- Previous use of Sage

**Salary and benefits**
- Competitive Salary
- 35 hour working week - Monday to Friday between 8am and 6 pm
- Staff Pension
- Modern office environment
- Great transportation links and local parking
- Vibrant local shops and amenities
- Onsite staff facilities with complimentary tea & coffee
- Company social events
- to-date CV with short covering letter.

Between £19,000 and £20,000

**Job Types**: Full-time, Permanent

**Salary**: £19,000.00-£20,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Cycle to work scheme

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to commute/relocate:

- Liverpool: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Administrative: 1 year (required)

Work Location: One location

Application deadline: 17/02/2023
Reference ID: Feb23BA