Centre Associate
2 weeks ago
**Job title**:_Centre Associate_
**Centre**:_Winchester_
**Job purpose**: _To provide world-class customer service and operational efficiency, supporting the centre’s agenda to grow, and be a valued business partner._
**Main duties and responsibilities**:
- Managing mailbox services
- Customer engagement and payment processing
- Processing packages and shipments
- Provide packing services for shipping contents
- Document and package tracking
- Present and sell centre services through various channels
- Maintain inventory of materials
- Execute photocopy, printing and finishing services
- Identify and deliver outsourced print and design services with external partners
- Provide solutions to best serve customer needs through cross-selling and up-selling
- Raise leads and potential opportunities with centre manager
- Efficiently and professionally serve customers needs
- Maintaining a high level of cleanliness and organisation
- Assist with streamlining processes and best practices
**Additional duties**:
- Provide cover for the Manager/other staff in his/her absence when required
- Collection and delivery of items on occasion
**Who we’re looking for**:
- Trustworthy, punctual, and reliable
- Attention to detail, and well-organised
- Business-minded and customer service-oriented
- Flexibility to work additional shifts on occasion
- Proficient computer literacy
- Valid UK driver’s license, and right-to-work in the UK
**What you get**:
- Competitive salary and additional benefits / incentives
- Opportunity for career progression and salary growth
**Job Type**: Part-time
Pay: £12.50 per hour
Expected hours: 21.25 - 25.25 per week
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
Application deadline: 06/06/2024
Expected start date: 17/06/2024
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