Shift Supervisor
7 months ago
**Immediate Start **(following necessary interviews and when required notice periods have been worked)
We are the leading ice cream brand in South Wales with 5 successful ice cream parlours. Since it’s creation 100 years ago, by our family co founder, Joe Carscarini, Joe’s ice cream has maintained a strong reputation for producing and serving premium ice cream, a famously fresh vanilla, and strong customer service.
- A person with a sunny disposition and enthusiastic
- A strong sense of urgency and great eye for details
- Solid experience in customer service is critical
- Lead by example
- Support and motivate team members
- Confidently communicate
- Deal with customer complaints in an effective manor
- Be a team player
- Be trustworthy, reliable and punctual
We love to progress people that want it and who are willing to work hard for it. Full training is provided by one of our hands-on Company Directors, who have worked their way up through the ranks.
The daily tasks will be:
Excellent customer service
Supervision of staff and task delegation
Cash handling
Daily cash reconciliation
Stock Management
Cleaning all areas of the parlour
**Job Types**: Full-time, Permanent
**Salary**: £8.60-£12.00 per hour
Expected hours: No less than 36 per week
**Benefits**:
- Company events
- Company pension
Schedule:
- Day shift
- Monday to Friday
- Overtime
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Quarterly bonus
Work Location: In person
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