IT Support Officer

2 months ago


Belfast, United Kingdom Direct Medics Ltd Full time

Job Title: IT Support Officer (Student)

Reporting to: Human Resources Manager

Location: Belfast

**Salary**: £15,000

**Main Purpose of the Role**:

- Working with the IT Manager to ensure IT services are running smoothly.
- Reporting of maintenance requirements to the IT Manager
- Proactive communication with internal and external stakeholders
- Acting as the first point of contact for IT enquiries
- Liaising with employees on queries about IT-related issues
- Assisting the management of the Helpdesk.
- Help troubleshoot and solve technical issues.
- Ensure the security of the internal IT Systems

You will be supported throughout the role, directly with the IT Manager and given in-depth training into the IT Function.

Essential criteria for all above role:

- Required to provide all module results to date. Failure to provide marks will result in withdrawal from the process. These results will be used in the shortlisting process.
- Must be two years into a Bachelors Degree in an IT relevant course.

You will also:

- Have excellent communication, interpersonal and organisational skills
- Be self-motivated and work well under pressure
- Have the ability to work well with people at all levels
- Ability to be proactive and flexible

**Job Types**: Full-time, Temporary contract, Internship
Contract length: 12 months

**Salary**: £18,000.00 per year

**Benefits**:

- On-site parking
- Work from home

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Work Location: One location

Application deadline: 31/05/2023
Expected start date: 01/08/2023



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