Digital System Apprentice

7 months ago

Falkirk, United Kingdom QA Apprenticeships Full time

**Employer description**:
Advanced Perimeter Systems are going through a period of growth. The business has developed over last few years as interest grows across the world, because of this we are keen to nurture an apprentice into this environment with a desire to do well.

We have specialised in Perimeter Security Systems for the last 40 years, offering packages such as electric fencing, invisible sensors, and security software monitoring. Based in Stirling, we have previously worked on Government Security, the Buckfast Factory in Glasgow and even the Pyramids of Giza

**Overview**:
This is a great opportunity for a motivated individual who is looking to gain experience in a small business and achieve a long-term future in our organisation. This is an enjoyable and varied role, being the first point of contact for all current and potential clients. You will have regular contact with the rest of the office and marketing departments, working alongside experienced staff and the general manager.

This is an entry-level role but a pivotal one, as you have the opportunity to grow as the business does

**Responsibilities**:

- You will become a key digital support staff member, for all staff and clients, working collaboratively across our network
- Processing standard requests, problem solving to investigate issues and reviewing process functionality
- Using SAGE 50, the Payroll management system and individual client databases to reconcile customer account balances, provide information requests, and investigate issues and queries
- Acting as first point of contact to support others in the organisation to understand specific features of these packages, and how to use them for record keeping, finance requirements and overall support
- Using Microsoft Office Suite for reporting for importing and exporting, data collection, generating client specific reports and invoicing
- Using social media to support the Marketing department with ad hoc requests, promoting campaigns and staying up to date with latest company developments

**Desirable skills**:

- Good knowledge of Office 365, Excel and Word
- Excellent verbal and written communication skills
- Good attention to detail
- Good relationship building skills
- Excellent time keeping
- A good team player, who can work to deadlines
- Passion for customer service

**Salary**:
£18,000 per annum

**Working hours**:
Monday to Friday, 9am - 5pm with 1 hour lunch break

**Benefits**:

- Commission for sales in future
- Christmas bonus given at the end of every year
- 28 days annual leave
- No weekends
- Exciting time to grow with the business
- Salary increase on completion of apprenticeship

**Future prospects**:
A full time role on completion of the apprenticeship with the opportunity to grow and develop your role across a variety of departments.

**Important information**:
This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.

Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.

If you are interested in starting your career and receiving a work based qualification at the same time **APPLY NOW

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