Band 2 Clerical Officer

2 months ago

Belfast, United Kingdom Platinum Recruitment NI Ltd Full time

Job Title : Band 2 Clerical Officer
Location : Belfast BT13
Duration : Temporary
Rate : 10.37
Hours : 18.75 hpw

JOB SUMMARY / MAIN PURPOSE:
The post holder will be responsible for the provision of an efficient and effective administrative support to social work staff within the Family and Child Care Team.

Main Duties / Responsibilities:
Information Technology:

- Make full use of the IT systems available to produce work of a consistently high standard.
- Be proficient with the use of Excel, Access and Word packages.
- Perform data entry using the PARIS computer systems (client records).

Customer Service
- Ensure a quality standards are adhered to in all aspects of employment.
- Receiving telephone calls, dealing with general enquiries in an efficient, courteous and friendly manner.
- Ensure a high quality administrative service is provided to both external and internal stakeholders at all times.

Administration:

- Typing and circulation of correspondence, to include letters, reports, forms, invitations and minutes.
- Filing of all letters, memos and reports where necessary
- Efficient organisation and maintenance of record and information systems.
- Organise, manage and maintain filing systems both manually and electronically in line with Good Management/Good Records guidelines and office standards.
- Monitoring and ordering of stationery.
- To work as an integral part of the Children with Disabilities team.
- Any other duties.

Cash Handling
- Operate petty cash system in accordance with Admin Operational Policy if/when required.
- Ensuring all Petty Cash processes are adhered too.

Communication
- Liaise with other departments both verbally and in writing e.g. Finance, IT regarding administrative issues in a competent and professional manner to assist in the provision of the service.
- Liaise with other disciplines, outside agencies and departments in a competent and professional manner.
- Participate in team meetings, identify administrative problems/improvements to methods/systems to cope with increasing workload demands.

Training
- Familiarise oneself with all policies/protocols contained within Induction Pack
- Attend all mandatory training as required.
- Undertake further training if/when required in order to meet the changing needs of the organisation.

1. 4 GCSE’s grades A-C including English Language or equivalent qualification
OR NVQ level 2 in Administration
OR 1 years clerical experience.

2. RSA Stage ll typing or Word Processing
(Parts 1 & 2) or equivalent qualification
OR have evidence of one years typing/word processing experience and can demonstrate a capable level of ability

Platinum Recruitment NI Ltd is an equal opportunities employer and a Corporate Member of the Recruitment and Employment Confederation (REC) and abide by the REC Code of Professional Practice. Platinum Recruitment NI Ltd adheres to all current employment legislation.

**Job Type**: Part-time

**Salary**: £10.37 per hour

Schedule:

- Monday to Friday

**Experience**:

- Administrative: 1 year (preferred)
- typing/word processing: 1 year (preferred)

Work Location: One location

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