Operations Executive

3 weeks ago

Ipswich, United Kingdom Bermar International Full time

Do you see yourself as an ambitious, career-driven individual seeking to make an impact in an innovative, globally-respected company? We are proud to be hiring a new Operations Executive to begin a new and exciting journey with us at Bermar, the world's leading manufacturer of wine and Champagne preservation systems

We are a rapidly expanding organisation, operating in over 90 countries and providing services to some of the most esteemed names in the hospitality industry. This is more than just a job; it's an extraordinary opportunity to kickstart your career in the world of Operations & Logistics and be a part of our continuous growth journey.

At Bermar, we're passionate about nurturing talent and providing opportunities for growth and advancement. We believe in empowering our team members, fostering an inclusive work culture, and rewarding initiative. If you want to be a part of something exciting and transformative, we'd love to hear from you.

Join us and begin your extraordinary journey with us today

**Key Responsibilities**:

- Managing the end-to-end process of daily shipments and orders
- Handling eCommerce orders
- Updating CRM
- Overseeing international freight orders by generating and managing shipping quotes & invoices, liaising with freight providers, ensuring all necessary documentation is in place, and troubleshooting
- Act as a primary point of contact for various departments, facilitating smooth communication and information exchange between teams
- Collaborate & liaise with senior managers to understand their requirements and goals, providing necessary support and assistance as needed
- Assisting in stock operations and management, monitoring accessory stock levels, and coordinating the transfer of stock between headquarters and engineers
- Scheduling appointments and effectively managing the diaries of our Senior team members, optimising their time and prioritising tasks
- Setting timely reminders for meetings, appointments, and other important tasks to ensure prompt attendance and follow-up
- Attending meetings and taking comprehensive notes, accurately capturing discussions, decisions, and actioning items
- Preparing concise and professional meeting minutes and distributing them promptly to all participants, ensuring effective communication and accountability
- Ensure efficient office administration by regularly monitoring and managing supplies, including sundries, to maintain uninterrupted office operations
- Handling customer requests for service visits & documentation
- Undertaking basic purchasing duties
- Part of the role will involve providing high-level administrative support to senior team members and Directors across the business, adapting to evolving business needs Additionally, the position will entail offering coverage and support during team absences

**Skills Required**:

- Educational Qualification: A-Level certificate or equivalent
- Excellent attention to detail and strong organisational skills
- Ability to multi-task and manage time effectively
- Strong interpersonal skills, with the ability to build and maintain relationships
- Ability to work under pressure and meet deadlines
- Proficiency in using a computer
- Understanding Excel and CRM systems _is desirable _

A proactive attitude and the ability to work both independently and as part of a team

**What You Get In Return**:

- Positive work environment
- Structured approach to career progression
- Support with further training and relevant qualifications
- Regular company parties & events

Reports to**:Head of Customer Service**

Job Type**:Full-time, Permanent**

Operating Base**:Ipswich

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