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Receptionist/call Taker

4 months ago

Chippenham, United Kingdom Hathaway Medical Centre Full time

We are looking to recruit an enthusiastic and highly motivated person to join our friendly practice as a Receptionist/Call Taker.

If you enjoy working in a busy, caring environment and have a flexible and adaptable approach with a customer service focus you may be the person we are looking for to join our valued team.

Receptionist Duties:

- Greet and welcome patients in a professional and friendly manner
- Answer and direct phone calls
- Arrange appointments
- Perform general clerical duties, such as filing and photocopying, completing clerical and administrative work, including registrations
- Provide excellent customer support to patients and visitors

**Skills**:

- Strong organisational skills with the ability to prioritize tasks effectively
- Attention to detail for accurate data entry
- Excellent verbal and written communication skills

As this role involves medical administration, it would be preferable to have experience in the NHS and/or using SystmOne. Previous experience of working in a GP surgery would be an advantage.

This is a permanent part time position which includes cover for annual leave and sickness on a flexible basis. Due to a variety of shifts available, specific shifts will be discussed at interview. Shifts will be between Monday-Friday, between 07.30-18:30, and may include one late finish at 8pm on Tuesdays.

**Job Types**: Part-time, Permanent

**Salary**: £10.90 per hour

**Benefits**:

- Company pension
- Free parking

Schedule:

- Monday to Friday

Work Location: In person