Customer Support Coordinator

7 months ago


Epsom, United Kingdom TLP Consultancy Ltd Full time

**Customer Support Co-ordinator**
- Salary £28,000 - £30,000
- Hybrid working (3 days per week in the office)
- Permanent
- ASAP start
- Near Epsom, Surrey (due to location own transport is beneficial)
- Generous benefits package (Performance related bonus, Pension, access to their car scheme, Birthday voucher, Workplace Nursery Benefit & Cycle Scheme, discounted onsite gym membership, subsidised Café and Canteen, 25 days holiday + all bank holidays)

Our client, a global automotive company, has an exciting opportunity for someone who is passionate about delivering brilliant customer service, and who would like to work somewhere that offers genuine career progression and advancement opportunities, where people are acknowledged and rewarded for their achievements and hard work.

**Key responsibilities**:

- Use your personality and your excellent customer skills to deliver a memorable experience
- Ensure the information you record in company systems accurately reflects the communications you have with customers
- Make sure that advice you give is appropriate and relevant
- Produce a fantastic quality of customer communication, adopting the right brand tone whilst using your skills to adapt to each customer as an individual
- Be focussed on personal productivity and contribute towards the departmental Service Level Agreements by meeting/exceeding all individual and team targets
- Work independently, within a framework, and make empowering decisions to deliver the right customer outcomes
- Be engaging and have an ability to build a rapport with customers, business partners and colleague
- Represent the client in a professional manner, ensuring that every customer communication is of the highest standard

**Skills & Experience**:

- Excellent written and customer service skills is essential
- PC literate
- Common sense and open-minded approach to dealing with queries
- Be an ambassador for the customer's voice within the business
- To be confident with a “customer-first” mindset
- Have great listening skills and a high level of attention to detail in everything you do
- Have an enthusiasm for personal development goals

**Job Types**: Full-time, Permanent

Pay: £28,000.00-£30,000.00 per year

**Benefits**:

- Discounted or free food
- On-site gym
- On-site parking
- Referral programme
- Work from home

Schedule:

- Monday to Friday
- No weekends

Supplemental pay types:

- Performance bonus

Work Location: Hybrid remote in Epsom



  • Epsom, Surrey, United Kingdom Solus Accident Repair Centres Full time

    Job Title: Customer Vehicle CoordinatorWe are looking for a Customer Vehicle Coordinator to join our team at Solus Accident Repair Centres.Salary:£20,000 - £30,000 per annum, depending on experience.About the Role:In this role, you will be responsible for coordinating the collection and delivery of customer vehicles. You will work closely with our...


  • Epsom, United Kingdom Nuffield Health Fitness & Wellbeing Full time

    **Customer Service Coordinator** Hybrid / Epsom Support Centre | Service Centre | Permanent | Full Time Competitive salary, DOE 37.5 hours per week Are you passionate about customer service? Do you have a good standard of English? Then you could join the UK’s leading Healthcare Charity. We’re recruiting great people to our friendly, welcoming Contact...


  • Epsom, United Kingdom Nuffield Health Full time

    **Customer Service Coordinator** Hybrid Working | Service Centre | Permanent | Full Time Salary - Competitive, depending on experience 37.5 hours per week Are you passionate about customer service? Do you have a good standard of English? Then you could join the UK’s leading Healthcare Charity. We’re recruiting great people to our friendly, welcoming...


  • Epsom, United Kingdom Nuffield Health Full time

    **Customer Service Coordinator** Hybrid Working / Epsom | Customer | Permanent | Full-Time Competitive salary, depending on experience 37.5 hours per week Are you passionate about customer service? Do you have a good standard of English? Then you could join the UK’s leading Healthcare Charity. We’re recruiting great people to our friendly, welcoming...


  • Epsom, United Kingdom Nuffield Health Full time

    **Customer Service Coordinator** Hybrid working | Service Centre | Permanent | Full time Up to £20,000, depending on experience Are you passionate about customer service? Do you have a good standard of English? Then you could join the UK’s leading Healthcare Charity. We’re recruiting great people to our friendly, welcoming Contact Centre offering...


  • Epsom, Surrey, United Kingdom DiDixital Impresores Full time

    Join our dynamic retail team as a Customer Experience Coordinator at DiDixital Impresores. In this exciting role, you will be responsible for creating unforgettable experiences for every customer, acting as a role model for your team, and supporting the Store Manager in leading the team.About the JobYou will work closely with the Store Manager to develop and...


  • Epsom, United Kingdom TLP Consultancy Ltd Full time

    Salary £30,000Hybrid working (3 days per week in the office)PermanentASAP startNear Epsom, Surrey (due to location own transport is beneficial)Generous benefits package (Performance related bonus, Pension, access to their car scheme, Birthday voucher, Cycle Scheme, discounted onsite gym membership, subsidised Café and Canteen, 25 days holiday + all bank...


  • Epsom, United Kingdom TLP Consultancy Ltd Full time

    Salary £30,000 Hybrid working (3 days per week in the office) Permanent ASAP start Near Epsom, Surrey (due to location own transport is beneficial) Generous benefits package (Performance related bonus, Pension, access to their car scheme, Birthday voucher, Cycle Scheme, discounted onsite gym membership, subsidised Café and Canteen, 25 days holiday + all...


  • Epsom, United Kingdom TLP Consultancy Ltd Full time

    Salary £30,000Hybrid working (3 days per week in the office)PermanentASAP startNear Epsom, Surrey (due to location own transport is beneficial)Generous benefits package (Performance related bonus, Pension, access to their car scheme, Birthday voucher, Cycle Scheme, discounted onsite gym membership, subsidised Café and Canteen, 25 days holiday + all bank...


  • Epsom, United Kingdom TLP Consultancy Ltd Full time

    Salary £30,000Hybrid working (3 days per week in the office)PermanentASAP startNear Epsom, Surrey (due to location own transport is beneficial)Generous benefits package (Performance related bonus, Pension, access to their car scheme, Birthday voucher, Cycle Scheme, discounted onsite gym membership, subsidised Café and Canteen, 25 days holiday + all bank...


  • Epsom, United Kingdom TLP Consultancy Ltd Full time

    Job Description Salary £30,000 Hybrid working (3 days per week in the office) Permanent ASAP start Near Epsom, Surrey (due to location own transport is beneficial) Generous benefits package (Performance related bonus, Pension, access to their car scheme, Birthday voucher, Cycle Scheme, discounted onsite gym membership, subsidised Café and Canteen, 25 days...


  • Epsom, United Kingdom TLP Consultancy Ltd Full time

    Salary £30,000Hybrid working (3 days per week in the office)PermanentASAP startNear Epsom, Surrey (due to location own transport is beneficial)Generous benefits package (Performance related bonus, Pension, access to their car scheme, Birthday voucher, Cycle Scheme, discounted onsite gym membership, subsidised Café and Canteen, 25 days holiday + all bank...


  • Epsom, United Kingdom Amplifon Group Full time

    **Customer Care Coordinator** **Epsom** **Hours: 30 hours | Monday to Thursday (9am - 5pm).** **Salary: £16,380 p.a. + Variable commission scheme** **A Career to Be Proud Of....**At Amplifon, we are dedicated and proud to provide the most advanced hearing aid technology that allows us to deliver an exceptional experience to every one of our customers.To...


  • Epsom, Surrey, United Kingdom TLP Consultancy Ltd Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Support Operations Coordinator to join our team at TLP Consultancy Ltd. As a key member of our team, you will play a vital role in delivering exceptional customer service and support to Toyota's clients.Your primary responsibilities will include responding to customer enquiries through multiple...


  • Epsom, United Kingdom Amplifon Group Full time

    **Customer Care Coordinator** **Epsom** **Hours: 30 hours per week| Monday, Tuesday, Wednesday and Thursday (9AM - 5PM).** **Salary: £10ph.** **A Career to Be Proud Of....** At Amplifon, we are dedicated and proud to provide the most advanced hearing aid technology that allows us to deliver an exceptional experience to every one of our customers. To...


  • Epsom, United Kingdom Additional Resources Full time

    Are you looking for a new challenge in the automotive industry?We are seeking an experienced Service Receptionist to join our team at a well-established car dealership.The successful candidate will have previous experience as a Service Receptionist, Service Advisor, or similar role and be proficient in customer service skills.Key Responsibilities:Manage...


  • Epsom, Surrey, United Kingdom TLP Consultancy Ltd Full time

    We are looking for a skilled Support Coordinator Specialist to join our team at TLP Consultancy Ltd. In this exciting opportunity, you will work closely with our clients to deliver exceptional customer service, ensuring that all queries are resolved efficiently and effectively.This role requires someone with excellent written and customer service skills, who...


  • Epsom, Surrey, United Kingdom TLP Consultancy Ltd Full time

    Exciting Career OpportunityWe are seeking a highly skilled and enthusiastic individual to join our team as a Support Services Coordinator. As a key member of our client relations team, you will play a vital role in delivering exceptional customer service and ensuring seamless communication between customers and our company.About the Role:Responsible for...


  • Epsom, United Kingdom Nuffield Health Fitness & Wellbeing Full time

    **Contact Centre Coordinator - Customer Services** Hybrid - Epsom Support Centre | Service Centre | Permanent | Full Time | 37.5 x Hours A Week | Competitive Salary, DOE | Excellent Company Benefits | Progression Opportunities Nuffield Health is the charity that’s building a healthier nation, one day at a time. From award-winning hospitals and leisure...


  • Epsom, United Kingdom Office Angels Full time

    **Please note than this position is not advertised via any Office Angels branch, please only contact me directly on or if you have any questions regarding this advert, as the branches will not be able to assist with your query** **Job Title**: Customer Care Coordinator (Epsom) **Salary**: £10.00ph **Hours: 30 hours per week| Monday, Tuesday, Wednesday...