Customer Service Advisor
2 weeks ago
Customer Service Advisor - Southern Water
Location: Working hours will be split between our office (Dearne Valley - Capita House Park) and home
**Salary**: £20,663per annum
Contract: Permanent
Hours: Full Time - 40 hours per week.
Shifts scheduled within the operating hours below
Monday - Friday 7am - 11pm
Saturday - Sunday 7:30am - 22:30pm
**Job title**:
Customer Service Advisor - Southern Water
As part of our Southern Water Team, you will support their customers with a wide range of high priority enquires. Customers may be experiencing instances of no water, a drop in pressure or in extreme circumstances, flooding in their homes. You will be the person they turn to in their hour of need. Option to join our ‘out of hours’ standby roster for enhanced month pay and overtime rates
**Are we right for you?**
When you join us, you will have the opportunity to work in a diverse, inclusive, and collaborative environment, A career at Capita is a rewarding one. Founded on competitive benefits, diverse learning and countless opportunities for progression and development.
**What we are looking for?**
- Individuals with confidence and excellent communication skills.
- Those with an ability to think on their feet and adapt to different situations.
- An agile attitude to work and those keen to learn new processes and technologies.
**We offer**
- A competitive salary of £20,663 per annum
- On-site parking
- On-site canteen and shop
- Cycle to work scheme
- Access to Private Medical Insurance & Health Assessment plans
- 22 days’ holiday plus public holidays (if you are scheduled to work on a bank holiday, you will receive a day in lieu).
- Pension scheme
- Monthly incentive scheme
- A wide range of discounts on everything from retail, to health & wellbeing, travel and technology.
You’ll get the chance to join a network of 55,000 experienced, innovative and dedicated individuals, working across the Capita landscape. There are countless opportunities to learn new skills and develop with us, there may even be the opportunity to extend your contract further. We will provide you with the support
**The Hiring Process**
**The Small Print**
You must be able to attend the office throughout your initial 8-week training period. Thereafter you will need a private and quiet space when work at home with a strong Wifi connection
**Equal Opportunities**
**Location**:
Rotherham - Capita Park House
,
United Kingdom
**Time Type**:
Full time
**Contract Type**:
Permanent
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