Resources Caseworker Level 1

2 weeks ago


Maldon, United Kingdom Maldon District Council Full time

**Vacancy Number MDC001807**

**Grade of Post: D**

**Location**:
Offering flexible new ways of agile working with the Council Offices based at Princes Road, Maldon available as required.

**Description**:
**Interviews to be held on 19 March 2024**

The Resources Casework Team are seeking to employ a caseworker to undertake HR related tasks whilst the current postholder is on secondment. We are looking for a confident, approachable and organised individual who will complement our existing team dealing with a range of enquiries using existing HR processes.***

**About this role**:
Ensuring accurate, professional and timely case management business support is provided to internal customers to support business needs

Assisting to ensure the provision of fit for purpose support services systems and processes.

Ensuring strict confidentiality is maintained, and data protection rules are followed.

Promoting understanding of case management processes and systems across the council

Identifying improvements in customer and service provision

Undertaking less complex clerical tasks that require an understanding of relevant service processes, regulations and legislation.

You will regularly refer to a Business Partner for advice and guidance (business partnering roles delivered by Resources Casework Manager and Assistant Director, Resources) along with some requirement to work with Resources Specialists.

Undertake straightforward cases that will require some understanding of relevant service processes and compliance, regulations and legislation.

Will refer to Resources Specialists for case resolution.

This is an exceptional opportunity to be part of a forward-thinking local authority based in Maldon, an area which boasts an enviable quality of life and stunning countryside, yet within easy reach of London. We promote a professional** **work environment with a focus on self-development, innovation, and collaborative working.

In return we offer you an attractive salary package with local government benefits along with the opportunity to work in a beautiful rural district steeped in history and heritage.

**For an informal discussion about this position**:
**To apply**:
CVs will not be accepted.

**It is Council policy not to respond to applicants who have not been shortlisted for interview. Therefore should you not hear from us within 3 weeks of the closing date, please assume you have been unsuccessful.**

In addition to a competitive salary you will be entitled to participate in the Local Government Pension Scheme, cycle to work scheme, salary sacrifice car lease scheme and will benefit from free parking in the Council Office car park. You will also be entitled to discounted local gym membership and payment of one annual professional fee (if applicable). You will also have access to a range of work/life balance policies.

As part of any recruitment process, the Council collects and processes personal data relating to job applicants. The Council is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations. For more information please see the Council’s Privacy Notice to understand your rights.
- Maldon District Council is committed to safeguarding and promoting the welfare of vulnerable groups including children, young people and adults and expects all staff and volunteers to share this commitment. Disclosure and Barring checks will be undertaken according to the responsibilities of the role. _



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