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Ocean & Air Co-ordinator
1 week ago
Our client is looking for an Ocean & Air Co-ordinator to service a large account the majority of which is cross trade and mainly Seafreight Exports from anywhere in the world to Africa.
**Responsibilities**:
Building strong customer relationships providing them full visibility on progress through proactive communication
Completion of customs entries via Sequoia
Co-ordination/follow up of shipments (Export/Import - Multi-modal)
Completion of Customs process (export/import)
Documentation/administration/invoicing/filing onto digital system
Operational troubleshooting
Quotations upon request
Non-conformance reporting in accordance with the KPIs.
Co-operation with approved subcontractors in accordance with agreed rates
Meeting financial end of month deadlines both accruals and sales invoices
End to end processing
Punctual and flawless order handling and documentation
Feedback to the customer (internal and external reporting of the shipments to the customer) by various means (mail, phone, EDI)
Liaise with the Sales dept with future sales lead
Cross-tradeknowledge/understanding
Understand Import and Export Procedures
Knowledge of handling Out of Gauge cargo
Qualifications/Experience
+3years of detailed experience of logistics and forwarding operations/regulations and documentation
CDS knowledge beneficial
Preferable a professional degree by a licensed educational institution specialised in logistics and forwarding, but not essential
Previous and relevant airfreight forwarding experience is essential
Extended customs procedure knowledge is necessary
Knowledge of IATA regulation and Maritime Guidance is an advantage
Knowledge of INCO terms
Knowledge of HAZ & Pharma will be beneficial
DG trained beneficial
Seafreight and Roadfreight knowledge will be beneficial
Courier knowledge will be beneficial
The hours are Monday to Friday 9am to 5.30pm with possible hybrid working at the Managers discretion
IND1
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