Multilingual Medical Information Specialist

6 months ago


North Yorkshire, United Kingdom ProPharma Group Full time

For the past 20 years, ProPharma has improved the health and wellness of patients by providing advice and expertise that empowers biotech, med device, and pharmaceutical organizations of all sizes to confidently advance scientific breakthroughs and introduce new therapies. As the world’s largest RCO (Research Consulting Organization), ProPharma partners with its clients through an advise-build-operate model across the complete product lifecycle. With deep domain expertise in regulatory sciences, clinical research solutions, quality & compliance, pharmacovigilance, medical information, and R&D technology, ProPharma offers an end-to-end suite of fully customizable consulting solutions that de-risk and accelerate our partners’ most high-profile drug and device programs.

Medical Information at ProPharma:
With strategically positioned and seamlessly integrated contact centers around the world, we provide customizable medical information services to meet the needs of companies of all sizes. Whether you need adverse event intake and follow-up, medical writing and content management solutions, promotional review, or other extended medical information services, our team of medical information specialists have the knowledge and experience to effectively support your needs.

You can find out more about our Medical Information department and what they do here:
The day-to-day:

- Answering technical questions received by phone, letter, e mail and fax in respect of designated products in an accurate, confident and professional manner.
- Complying with the specific Working Practices as agreed with clients
- Recognising adverse events and defective product reports and handling and reporting these in strict compliance with agreed ProPharma SOPs and WPs.
- Translating English documents into the target language or vice versa, and delivering these translated responses either on the phone or in writing and quality checking these.
- Using existing standard responses to prepare medical information correspondence (via client databases) or taking responsibility for liaising with the Medical Information Support Services (MISS) department to request the generation of medical information correspondence.
- Logging all enquiries in an accurate, comprehensive and timely fashion
- Managing confidential information in line with Data Privacy regulations
- Maintaining awareness of, and ensuring compliance with, the legal requirements and professional guidelines associated with the provision of medical information on behalf of the Pharmaceutical Industry.
- Performing quality checks on Adverse Events, Product Quality Complaints, correspondence to ensure accuracy in all areas of the job.

We’re looking for:
This is a great opportunity for someone who is familiar with a call centre environment and looking to expand their knowledge of the pharmaceutical industry or a brand new graduate looking to start their career in life sciences. You’ll need to hold a completed life science degree to be eligible for the role.

To be successful in this role you will have:

- A completed Pharmacy or life science degree.
- Mother tongue/ C1 level in target language and fluency in English.
- Strong translation skills.
- Excellent phone manner.
- Ability to manage a busy workload and prioritise.
- Attention to detail.
- Ability to work unsupervised.
- We celebrate our differences and strive to create a workplace where each person can be their authentic self. We are committed to diversity, equity, and inclusion. Employees are encouraged to unleash their innovative, collaborative, and entrepreneurial spirits. With a holistic approach as an Equal Opportunity Employer, we provide a safe space where all employees feel empowered to succeed.



  • North Yorkshire, United Kingdom ProPharma Group Full time

    For the past 20 years, ProPharma has improved the health and wellness of patients by providing advice and expertise that empowers biotech, med device, and pharmaceutical organizations of all sizes to confidently advance scientific breakthroughs and introduce new therapies. As the world’s largest RCO (Research Consulting Organization), ProPharma partners...

  • Medical Specialist

    1 month ago


    North Tyneside, United Kingdom Provide Medical Full time

    Geriatric Medicine Specialist – North TynesideLocation: North TynesideDuration: ASAP for 3 months initially.Contract Type: Locum contract.Maintain accurate and timely medical records.Participate in clinical audits and quality improvement initiatives.Experience in geriatric medicine is preferred.At Provide Medical, we are committed to providing high-quality...


  • North East, United Kingdom Pertemps Medical Professionals Full time

    We are seeking an experienced Medical Oncology Consultant to join our team at Pertemps Medical Professionals.The ideal candidate will have a strong background in Medical Oncology and be able to work with our client based in the North East.Responsibilities will include providing high-quality patient care and working collaboratively with our team to achieve...

  • Medical Specialist

    1 week ago


    North Stainmore, United Kingdom Provide Medical Full time

    Company Overview: Provide Medical is a leading healthcare provider seeking a highly skilled Medical Specialist to join our team in North Cumbria. With a strong focus on delivering high-quality medical care, we are committed to providing the best possible patient outcomes.">">Job Summary: We are looking for a talented Consultant Physician to provide expert...


  • North Tyneside, United Kingdom Provide Medical Full time

    Job Opportunity: We are seeking a skilled Medical Specialist to fill a General Surgery position in a dynamic environment. The ideal candidate will have expertise in providing high-quality patient care and collaborating with a multidisciplinary team.Key Responsibilities:Deliver exceptional patient care and treatment plansCollaborate with healthcare...


  • North East, United Kingdom Interact Medical Full time

    We are seeking a highly skilled Cardiology Medical Expert to join our team at Interact Medical. Responsibilities:Provide exceptional medical care to patients with cardiology-related conditions.Conduct thorough medical examinations and diagnose cardiology-related diseases.Develop and implement effective treatment plans to improve patient outcomes.Collaborate...


  • South Yorkshire Mayoral Combined Authority, United Kingdom Triple West Medical Full time

    p>Join Triple West Medical in our search for a highly skilled Consultant Gastroenterologist to fill a Locum position. We offer a competitive daily rate of £1200, paid weekly, and flexible contract durations of 1 to 6 months. Key Responsibilities: • Provide high-quality medical care to patients in a hospital setting. • Work collaboratively with other...


  • North East, United Kingdom Triple West Medical Full time

    Triple West Medical seeks an experienced Medical Consultant to join our team as a Palliative Care Consultant. In this role, you will provide expert medical guidance and support to our team, ensuring the highest standards of patient care.The successful candidate will have a strong background in Palliative Care, with a focus on Oncology and Respiratory...


  • North Tyneside, United Kingdom Provide Medical Full time

    Company Overview:At Provide Medical, we are dedicated to delivering exceptional healthcare services. Our team of medical professionals is committed to providing high-quality care to our patients.Salary:The estimated salary for this position is £125,000 - £175,000 per annum, based on the location and industry standards in South Tyneside.Job Description:We...

  • Medical Specialist

    1 week ago


    North East, United Kingdom Pertemps Medical Professionals Full time

    We are seeking an experienced Medical Specialist to join our client based in the North East.As a key member of the healthcare team, you will be responsible for delivering high-quality patient care and contributing to the success of our client.The ideal candidate will have relevant previous experience working in this type of position and hold a GMC Licence to...


  • South Yorkshire Mayoral Combined Authority, United Kingdom Triple West Medical Full time

    We are seeking a skilled Medical Specialist to join our team at Triple West Medical. This locum opportunity is ideal for professionals looking to work on-site in Nottinghamshire.Key Details:Salary: £1,200 per dayWork Schedule: 9am-5pmPayment Methods: LTD Company, Self Employed, or UmbrellaContract Duration: 1 to 6 monthsAbout the Role:Based in...


  • North West, United Kingdom B Braun Medical Ltd Full time

    **Contract**: Permanent **Working hours**: 40 hours per week, Monday to Friday **Field based**:Territory covering North West of England **At B. Braun we play a critical part in protecting and improving the lives of patientsif you are looking for a role where you can really make a differencethis could be the opportunity for you!** **We have a fantastic...

  • Medical Receptionist

    5 months ago


    North Shields, United Kingdom Priory Medical Group Full time

    **JOB TITLE**: Medical Receptionist REPORTS TO: Practice Manager ACCOUNTABLE TO: Office Manager HOURS: As per contract Duties and responsibilities: The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the...

  • Medical Receptionist

    6 months ago


    North Shields, United Kingdom Priory Medical Group Full time

    **JOB TITLE**: Medical Receptionist REPORTS TO: Office Manager ACCOUNTABLE TO: Practice Manager HOURS: As per contract Duties and responsibilities: The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the...


  • South Yorkshire Mayoral Combined Authority, United Kingdom Triple West Medical Full time

    We are currently partnered with a GP practice based in the East Midlands that is seeking locum GPs to join their team.Job OverviewThe trust is flexible with start dates and offers long-term contracts, making it an attractive opportunity for medical specialists looking to relocate or supplement their income.This role would be ideal for those who value...

  • Clinical Pharmacist

    4 weeks ago


    North Shields, North Tyneside, United Kingdom Priory Medical Group Full time

    Job SummaryWe are seeking a skilled Clinical Pharmacist to enhance patient care at Priory Medical Group. As part of our pharmacy team, you will work closely with experienced pharmacists and clinicians to deliver exceptional patient care. With a focus on Primary Care experience and independent prescribing, you will be instrumental in providing expert guidance...

  • ENT Specialist

    7 days ago


    North Stainmore, United Kingdom Provide Medical Full time

    We are seeking a highly skilled and dedicated ENT Specialist to join our team at Provide Medical. As an ENT Specialist, you will be responsible for providing high-quality medical care to patients, participating in the full rota including nights, long days, and weekends, and maintaining up-to-date knowledge and skills in ENT.About the RoleThis is a fantastic...


  • North Wootton, Norfolk, United Kingdom Sirona Medical Ltd Full time

    We are seeking a skilled Social Work Specialist to join our team at Sirona Medical Ltd. As a key member of our staff, you will be responsible for supporting discharges from acute hospital settings and out-of-county hospitals, working closely with clients in the West Norfolk catchment area. This is an excellent opportunity to make a real difference in the...


  • North Yorkshire, United Kingdom Triple West Medical Full time

    Do you want to be located by the beautiful coastline and are you looking to be part of an experienced and supportive team? If so, this is the perfect role for you! Our client based in a beautiful city and close to the stunning countryside in North Yorkshire is seeking a Consultant who specialises in Haematology. The hospital is situated in one of the most...

  • Medical Secretary

    5 months ago


    North Shields, United Kingdom Priory Medical Group Full time

    **JOB TITLE**: Medical Secretary REPORTS TO: Office Manager ACCOUNTABLE TO: Practice Manager HOURS: As per contract Duties and responsibilities: The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction...