Multilingual Medical Information Specialist

1 month ago


North Yorkshire, United Kingdom ProPharma Group Full time

For the past 20 years, ProPharma has improved the health and wellness of patients by providing advice and expertise that empowers biotech, med device, and pharmaceutical organizations of all sizes to confidently advance scientific breakthroughs and introduce new therapies. As the world’s largest RCO (Research Consulting Organization), ProPharma partners with its clients through an advise-build-operate model across the complete product lifecycle. With deep domain expertise in regulatory sciences, clinical research solutions, quality & compliance, pharmacovigilance, medical information, and R&D technology, ProPharma offers an end-to-end suite of fully customizable consulting solutions that de-risk and accelerate our partners’ most high-profile drug and device programs.

Medical Information at ProPharma:
With strategically positioned and seamlessly integrated contact centers around the world, we provide customizable medical information services to meet the needs of companies of all sizes. Whether you need adverse event intake and follow-up, medical writing and content management solutions, promotional review, or other extended medical information services, our team of medical information specialists have the knowledge and experience to effectively support your needs.

You can find out more about our Medical Information department and what they do here:
The day-to-day:

- Answering technical questions received by phone, letter, e mail and fax in respect of designated products in an accurate, confident and professional manner.
- Complying with the specific Working Practices as agreed with clients
- Recognising adverse events and defective product reports and handling and reporting these in strict compliance with agreed ProPharma SOPs and WPs.
- Translating English documents into the target language or vice versa, and delivering these translated responses either on the phone or in writing and quality checking these.
- Using existing standard responses to prepare medical information correspondence (via client databases) or taking responsibility for liaising with the Medical Information Support Services (MISS) department to request the generation of medical information correspondence.
- Logging all enquiries in an accurate, comprehensive and timely fashion
- Managing confidential information in line with Data Privacy regulations
- Maintaining awareness of, and ensuring compliance with, the legal requirements and professional guidelines associated with the provision of medical information on behalf of the Pharmaceutical Industry.
- Performing quality checks on Adverse Events, Product Quality Complaints, correspondence to ensure accuracy in all areas of the job.

We’re looking for:
This is a great opportunity for someone who is familiar with a call centre environment and looking to expand their knowledge of the pharmaceutical industry or a brand new graduate looking to start their career in life sciences. You’ll need to hold a completed life science degree to be eligible for the role.

To be successful in this role you will have:

- A completed Pharmacy or life science degree.
- Mother tongue/ C1 level in target language and fluency in English.
- Strong translation skills.
- Excellent phone manner.
- Ability to manage a busy workload and prioritise.
- Attention to detail.
- Ability to work unsupervised.
- We celebrate our differences and strive to create a workplace where each person can be their authentic self. We are committed to diversity, equity, and inclusion. Employees are encouraged to unleash their innovative, collaborative, and entrepreneurial spirits. With a holistic approach as an Equal Opportunity Employer, we provide a safe space where all employees feel empowered to succeed.



  • North Yorkshire, United Kingdom ProPharma Group Full time

    For the past 20 years, ProPharma has improved the health and wellness of patients by providing advice and expertise that empowers biotech, med device, and pharmaceutical organizations of all sizes to confidently advance scientific breakthroughs and introduce new therapies. As the world’s largest RCO (Research Consulting Organization), ProPharma partners...


  • North Yorkshire, United Kingdom ProPharma Group Full time

    For the past 20 years, ProPharma has improved the health and wellness of patients by providing advice and expertise that empowers biotech, med device, and pharmaceutical organizations of all sizes to confidently advance scientific breakthroughs and introduce new therapies. As the world’s largest RCO (Research Consulting Organization), ProPharma partners...


  • North West, United Kingdom B Braun Medical Ltd Full time

    **Contract**: Permanent **Working hours**: 40 hours per week, Monday to Friday **Field based**:Territory covering North West of England **At B. Braun we play a critical part in protecting and improving the lives of patientsif you are looking for a role where you can really make a differencethis could be the opportunity for you!** **We have a fantastic...

  • Event Medic

    3 weeks ago


    North London, United Kingdom MB Medical Solutions Full time

    Event medic - Who are MB Medical Solutions?_ MB Medical Solutions are a multi-disciplinary team of health care professionals who have been providing specialist medical care to high profile events and venues across England since 2014. We have gained a wealth of experience and knowledge during this time and our organisation continues to grow as a result of...

  • Medical Receptionist

    1 month ago


    North Walsham, United Kingdom Birchwood Medical Practice Full time

    **Birchwood Medical Practice** Dr Gair and Partners operating as Birchwood Medical Practice is a 5 Doctor dispensing practice providing care to approximately 12,000 patients in and around North Walsham. We are looking to recruit an enthusiastic and hardworking Medical Receptionist to join our busy team. The post is for 37.5 hours per week over 5 days...


  • North West, United Kingdom Charterhouse Medical Full time

    Charterhouse Medical have a position available as a Specialist Registrar in Medicine General Medicine available in North West. If you are interested in this position please apply online, or if you would prefer to discuss this position or any other opportunities available then please contact our Specialist Consultants on or email where convenient attaching...


  • North West, United Kingdom Charterhouse Medical Full time

    Charterhouse Medical have a position available as a Specialist Registrar in Medicine General Medicine available in North West. If you are interested in this position please apply online, or if you would prefer to discuss this position or any other opportunities available then please contact our Specialist Consultants on or email where convenient attaching...


  • North West, United Kingdom Charterhouse Medical Full time

    Charterhouse Medical have a position available as a Specialist Registrar in Obs & Gynae General Obs & Gynae available in North West. If you are interested in this position please apply online, or if you would prefer to discuss this position or any other opportunities available then please contact our Specialist Consultants on or email where convenient...


  • North West, United Kingdom Charterhouse Medical Full time

    Charterhouse Medical have a position available as a Specialist Registrar in Obs & Gynae General Obs & Gynae available in North West. If you are interested in this position please apply online, or if you would prefer to discuss this position or any other opportunities available then please contact our Specialist Consultants on or email where convenient...

  • Medical Receptionist

    3 weeks ago


    North Shields, United Kingdom Priory Medical Group Full time

    **JOB TITLE**: Medical Receptionist REPORTS TO: Office Manager ACCOUNTABLE TO: Practice Manager HOURS: As per contract Duties and responsibilities: The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the...

  • Medical Receptionist

    2 weeks ago


    North Shields, United Kingdom Priory Medical Group Full time

    **JOB TITLE**: Medical Receptionist REPORTS TO: Practice Manager ACCOUNTABLE TO: Office Manager HOURS: As per contract Duties and responsibilities: The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the...

  • Medical Secretary

    2 weeks ago


    North Shields, United Kingdom Priory Medical Group Full time

    Job summary Priory Medical Group, North Tyneside We currently have a 12month Maternity Cover opportunity available for a Medical Secretary to join our Reception / Admin Team at Priory Medical Group. You will be contracted to work your hours between and , Monday to Friday. However, working hours can be discussed. Working days will be 2-3 days per...


  • North West, United Kingdom Rise Technical Recruitment Full time

    Parts Information Specialist Birchwood, Warrington £23.50 per hour (Umbrella) Inside IR35 12 Month Initial Contract with extension opportunities Excellent opportunity for a Parts Information Specialist with experience working in a engineering environment who is looking for specialist training within a long term 12 month contract with a company who are a...


  • North West, United Kingdom Octagon Group Full time

    Technical Sales Specialist - Medical Instrumentation My client is seeking a highly motivated and skilled Technical Sales Specialist - Medical Instrumentation to join their expanding team at their office in Manchester. My client is dedicated to advancing science and technology for basic human needs. Their cutting-edge instruments ensure the quality of life...

  • Sales Specialist- Iv

    3 weeks ago


    North West, United Kingdom On Target Recruitment Ltd Full time

    **The Job** **The Company: Sales Specialist - IV** - A market leading medical devices company. - Established for well over a century and still seeing exceptional growth. - A fantastic career opportunity. **The Role: Sales Specialist - IV** - As the new Sales Specialist you will be selling IV. - To promote the company and its products at trade exhibitions,...


  • North West, United Kingdom Octagon Group Full time

    Technical Sales Specialist - Medical InstrumentationMy client is seeking a highly motivated and skilled Technical Sales Specialist - Medical Instrumentation to join their expanding team at their office in Manchester. My client is dedicated to advancing science and technology for basic human needs. Their cutting-edge instruments ensure the quality of life in...

  • Medical Secretary

    2 weeks ago


    North Shields, United Kingdom Priory Medical Group Full time

    **JOB TITLE**: Medical Secretary REPORTS TO: Office Manager ACCOUNTABLE TO: Practice Manager HOURS: As per contract Duties and responsibilities: The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction...


  • North West, United Kingdom B Braun Medical Ltd Full time

    **Contract**: Permanent **Working hours**:, 40 hours per week, Monday to Friday **Field based**:North of England - territory includes Liverpool, Manchester, Preston, Cumbria **At B. Braun we play a critical part in protecting and improving the lives of patientsif you are looking for a role where you can really make a differencethis could be the...


  • North Yorkshire, United Kingdom Triple West Medical Full time

    Do you want to be located by the beautiful coastline and are you looking to be part of an experienced and supportive team? If so, this is the perfect role for you! Our client based in a beautiful city and close to the stunning countryside in North Yorkshire is seeking a Consultant who specialises in Haematology. The hospital is situated in one of the most...


  • Northallerton, North Yorkshire, United Kingdom Triple West Medical Full time

    We have been assigned by one of the UK's more prestigious NHS Trusts to help them recruit a Consultant Gastroenterologist on either a Substantive or an NHS Fixed Term basis for 12 months to join their successful Gastro department. Our client is one of the largest and busiest Trusts in Yorkshire, with this teaching hospital NHS Foundation Trust...