Customer IT Support Engineer

2 weeks ago


City of London, United Kingdom SCC Full time

**Customer IT Support Engineer (Backfill)**

**Site Based role providing support to one two days per week and then providing backfill support to other customers for 3 days. All London based.**

**Starting Salary £25-28,000 Depending on experience. Standard hours are 9am-5.30pm and there will be overtime opportunities.**

Due to unprecedented growth, SCC, Europe’s largest privately owned IT organisation, is looking for a site based IT Support Engineer to join their highly skilled and motivated team.

**Why SCC?**
- The opportunity to work with some of our key customers across all industries and sectors.
- Further develop your skills and experience with on going training.
- Join a well-established, stable company with excellent career prospects.
- Take advantage of unrivalled opportunities to develop your career as the practice grows.
- The opportunity to work for a progressive organisation that respects and rewards it's staff.

**What will I be doing as an IT Field Support Engineer?**
- Your role will be to attend a range of customer sites to provide high quality support on IT hardware and software products, within the required Service Level Agreements.
- Work efficiently and proactively to deliver IT support services to a wide portfolio of customers.
- Using your strong Technical and Customer Service skills, you will ensure that customer issues are dealt with in a professional and timely manner
- Opportunity to become a trusted adviser to our customers across a range of technical areas.

**To be successful as a IT Field Support Engineer you will**
- Have experience of supporting a range of PC, Laptop, Printer technologies within a site or field environment.
- Pride yourself on delivering the highest quality service to the customer.
- Relish the prospect of the opportunities to train in new technologies and services
- Possess excellent customer service skills.
- Have strong communications skills and be a strong team player

As you will be sometimes working alongside our colleagues in the UK Public Sector, you will be required to undertake Security Clearance

**Interested?**

**Then click the response button now**

At SCC, we take the privacy and security of your information very seriously, any information we hold will be in accordance with current data protection legislation.



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