Service Desk Coordinator

3 weeks ago


Manchester, United Kingdom Mitie Full time

**Job Overview**:
In your new role as a Service Desk Operative, you will manage requests sent to the contract specific mailboxes and via phone call, for both internal and external Clients. You will log the requests on our bespoke CAFM system, ensuring they are dealt with within target times, and aiming to avoid financial penalties. You will assign each request to the relevant Operational employees, whether internal Site Teams and Engineers, or to external Contractors. You will produce reports as required and support departmental colleagues and Operational teams, ensuring that they are well informed.

**Main Duties**
- Taking client calls
- Logging and chasing client requests through Maximo
- Liasing with schedulers and suppliers
- Inbox management
- Job closures
- Extensions

**What we are looking for**:



  • Greater Manchester, United Kingdom Adria Solutions Ltd. Full time

    Our client based in South Manchester is currently looking for a Service Desk Analyst. The Service Desk Analyst will provide day-to-day support for the Service Desk team. Responsibilities: Coordinate and support all the administrative duties as directed by the Head of Implementations and Service Desk on a day-to-day basis. Assist with coordination &...


  • Manchester, United Kingdom Chassam Recruitment Limited. Full time

    IT Service Desk Analyst - Manchester Chassam Recruitment are currently recruiting for an IT Service Desk Analyst for a leading client based in Manchester. The role will be a mixture of home and office based! You will be responsible for supporting approximately 350 users ensuring incidents, problems and requests are resolved. On a day to day basis you will...


  • Manchester, United Kingdom Chassam Recruitment Limited. Full time

    IT Service Desk Analyst Chassam Recruitment are looking to recruit an IT Service Desk Analyst for a company based in Manchester. The role will be split between 2 days in the office and 3 from home. This is an exciting position where you will be providing operational support both over the phone and face to face for the IT Service Desk. As an IT Service...


  • Manchester, United Kingdom Chassam Recruitment Limited. Full time

    IT Service Desk Engineer – 1 st /2 nd Line Chassam Recruitment are currently looking to recruit an IT Service Desk Engineer for a leading company based in Manchester. This is an exciting opportunity to join a busy service desk and provide support for to the staff. Skills Needed: Proven track record in providing IT Support Troubleshooting both...


  • Manchester, United Kingdom Picture More Full time

    **IT Service Desk Analyst** Are you a self-motivated, hard-working, and organised IT Service Desk Analyst who is looking for more responsibility and autonomy? We are currently working with a top law firm based in Manchester who is seeking an enthusiastic IT Service Desk Analyst. It's not just about technical knowledge. This role is a chance to use your...


  • Manchester, United Kingdom Chassam Recruitment Limited. Full time

    IT Service Desk Analyst - Manchester Chassam Recruitment are currently recruiting for an IT Service Desk Analyst for a leading client based in Manchester. The role will be a mixture of home and office based! You will be responsible for supporting approximately 350 users ensuring incidents, problems and requests are resolved. Day to day IT Service...


  • Manchester, United Kingdom Chassam Recruitment Limited. Full time

    IT Service Desk Manager - Manchester Chassam Recruitment are currently looking to recruit an IT Service Desk Manager for a leading company based in Manchester. This is an exceptionally exciting position where you will be supporting users, as well as ensuring incidents, problems and requests are actioned. Service Desk Manager Role: Management of the IT...

  • Service Desk Agent

    2 weeks ago


    Manchester, United Kingdom Project People Full time

    Service Desk Agent 40 hours PAYE - Monday - Friday - 1 working wekeend in 4 Are you looking to start your IT career? Do you enjoy Customer Service? Can you diagnose and problem solve issues? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed people to provide 1st line support...

  • Service Desk Agent

    4 weeks ago


    Manchester, United Kingdom Project People Full time

    Service Desk Advert Are you looking to start your IT career? Do you enjoy Customer Service? Can you diagnose and problem solve issues? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed people to provide 1st line support for one of our long-term partners? We are looking for a...

  • Service Desk Agent

    4 weeks ago


    Manchester, United Kingdom Project People Full time

    Service Desk Advert Are you looking to start your IT career? Do you enjoy Customer Service? Can you diagnose and problem solve issues? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed people to provide 1st line support for one of our long-term partners? We are looking for a...

  • Service Desk Agent

    4 weeks ago


    Manchester, United Kingdom Project People Full time

    Service Desk Advert Are you looking to start your IT career? Do you enjoy Customer Service? Can you diagnose and problem solve issues? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed people to provide 1st line support for one of our long-term partners? We are looking for a...

  • IT Service Desk Agent

    4 weeks ago


    Manchester, United Kingdom Project People Full time

    Service Desk Agent - Manchester Are you looking to start your IT career? Do you enjoy Customer Service? Can you diagnose and problem solve issues? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed people to provide 1st line support for one of our long-term partners? We are...

  • Service Desk Agent

    4 weeks ago


    Manchester, United Kingdom Project People Full time

    Service Desk Advert Are you looking to start your IT career? Do you enjoy Customer Service? Can you diagnose and problem solve issues? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed people to provide 1st line support for one of our long-term partners? We are looking for a...


  • Manchester, United Kingdom Chassam Recruitment Limited. Full time

    IT Service Desk Engineer – Manchester Are you a Service Desk looking for a new position? If so look no further! I am currently recruiting for an experienced 1 st Line IT Service Desk Engineer for a leading Manchester company. Skills Needed: Knowledge of Windows 10, Android, IO Experience of Networking protocols Excellent PC Support experience ...


  • Manchester, United Kingdom AQA Full time

    Temporary Service Desk Analyst Contract Dates: ASAP - August 2024 Salary: £14.28 per hour Hours: 35 hours per week, 9am-5pm with some flexibility needed, occasional weekend work may be required Location: AQA Manchester, on the University of Manchester Campus. Hybrid working. Do you have Helpdesk or Service Desk experience? Would you enjoy using your IT...


  • Manchester, United Kingdom AQA Full time

    Temporary Service Desk AnalystContract Dates: ASAP - August 2024Salary: £14.28 per hourHours: 35 hours per week, 9am-5pm with some flexibility needed, occasional weekend work may be requiredLocation: AQA Manchester, on the University of Manchester Campus. Hybrid working.Do you have Helpdesk or Service Desk experience? Would you enjoy using your IT knowledge...

  • Service Desk Agent

    4 weeks ago


    Manchester, United Kingdom Project People Full time

    Are you looking to start your IT career? Do you enjoy Customer Service? Can you diagnose and problem solve issues? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed people to provide 1st line support for one of our long-term partners? We are looking for a Service Desk Agent to...


  • Manchester, United Kingdom AQA and AQA Affiliates Full time

    Temporary Service Desk Analyst Contract Dates: ASAP - August 2024Salary: £14.28 per hourHours: 35 hours per week, 9am-5pm with some flexibility needed, occasional weekend work may be requiredLocation: AQA Manchester, on the University of Manchester Campus. Hybrid working. Do you have Helpdesk or Service Desk experience? Would you enjoy using your IT...


  • Manchester, United Kingdom AQA Full time

    Temporary Service Desk Analyst Contract Dates: ASAP - August 2024 28 per hour Hours: 35 hours per week, 9am-5pm with some flexibility needed, occasional weekend work may be required Location: AQA Manchester, on the University of Manchester Campus. Hybrid working. Do you have Helpdesk or Service Desk experience? Would you enjoy using your IT knowledge to...

  • IT Service Desk Agent

    4 weeks ago


    Manchester, United Kingdom Project People Full time

    IT Service Desk Agent As the IT Service Desk Agent you will provide a single point of contact for users, dealing with the management of both routine and non-routine incidents, problems and requests. Provision of 1st line support for incidents. **Key Accountabilities** - Technical Capability. Works under supervision, supporting standard technical queries...