IT Service Desk Analyst

2 weeks ago


Manchester, United Kingdom Picture More Full time

**IT Service Desk Analyst**

Are you a self-motivated, hard-working, and organised IT Service Desk Analyst who is looking for more responsibility and autonomy?

We are currently working with a top law firm based in Manchester who is seeking an enthusiastic IT Service Desk Analyst.

It's not just about technical knowledge. This role is a chance to use your analytical and problem-solving skills to make a difference in the firm.
**Your responsibilities.**

You will be responsible for providing a range of deskside and AV support to all users, across both software and hardware-related issues:

- Audio Visual conferencing setup and support
- Windows 10 / Office 365 support
- PC / Laptop builds and configuration
- Printers / Mobile Devices

**Your Skills**:

- Excellent communication skills and the ability to work well within a high-pressure environment.
- Passionate about customer service and emerging technology.
- A minimum of six months’ IT support experience.



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