Customer Tech Support Assistant

3 months ago


Oxford, United Kingdom Zzoomm Plc Full time

Zzoomm are looking for talented people to help roll out the Full Fibre network of the future. So come and work for rapidly expanding telecommunications company with nationwide ambitions.

If you are an experienced Customer Care Assistant looking to be part of a fantastic journey within a multifaceted and dynamic high-growth business, then we’d love to hear from you.

**The role of a Customer Tech Support Assistant**

As one of our dedicated and friendly Customer Tech Support Assistants you will be the person that represents Zzoomm to our customers, potential customers and other member of the public. You will work as part of our excellent Customer Care Team to help resolve queries, questions and conduct technical troubleshooting. Your role will centre around prioritising customer issues that may come via a variety of channels, taking ownership of such queries and progressing open cases to completion. This will all be done whilst keeping the customer up to date and delivering first rate customer satisfaction.

**You’ll know how to**
- Manage your workload in a busy customer care environment
- Respond to a variety of different enquiries
- Deal with questions surrounding technical troubleshooting
- Assist people in a way that uses language they understand
- Make customers feel valued and listened to
- Communicate across different departments to find answers
- Remain calm when dealing with stressed customers
- Work quickly but accurately when dealing with queries

Previous experience of working for a broadband provider would be advantageous but is not compulsory.

**What we offer**
- £26,000 - £28,840 basic salary depending on skills and experience
- 15% discretionary bonus scheme
- Annual Leave - 25 days paid holiday + 1 day off for your birthday + bank holidays
- Pension - you pay 4.5% and Zzoomm pays 4.5% into your pension
- Life assurance 4 x basic salary
- Health cash plan so you can claim money back for essential health
- 24/7 access to an online doctor
- Exclusive offers and discounts from over 1000 popular retailers

Working with Zzoomm, you will learn new skills on the job, diversify your abilities and enjoy building a new future for the UK’s broadband network, one town at a time, and have a great time

Zzoomm have built a support network with the Armed Forces Community, to help those transition into civilian life. We have developed recruitment pathways which cater to those ex-forces personnel and reservists who meet the criteria advertised on our vacancies, to ensure progression within the selection process.



  • Oxford, United Kingdom Zzoomm Plc Full time

    Zzoomm are looking for talented people to help roll out the Full Fibre network of the future. So come and work for rapidly expanding telecommunications company with nationwide ambitions. If you are an experienced Customer Care Assistant looking to be part of a fantastic journey within a multifaceted and dynamic high-growth business, then we’d love to hear...


  • Oxford, United Kingdom Zzoomm Plc Full time

    Zzoomm are looking for talented people to help roll out the Full Fibre network of the future, delivering the best broadband in Britain. Come and talk to us about joining a rapidly expanding telecommunications company with nationwide ambitions. If you are a team player, then you will fit right in at Zzoomm as we work together to build a great Full Fibre...


  • Oxford, Oxfordshire, United Kingdom Tetra Tech Full time

    Position OverviewCost Management AssistantTetra Tech is seeking a dedicated Cost Management Assistant to become a vital part of our innovative Cost Consultancy team. This role will support various cost and procurement management activities.As a member of our team, you will have the opportunity to work across a wide range of sectors, including advanced...

  • Assistive Technology

    2 months ago


    Oxford, United Kingdom Study Tech Full time

    Job Title: Assistive Technology (AT) Trainer Location: Remote Role (UK-Wide) with occasional Travel Required for Face 2 Face Training (Travel will be no further than 1 hour from your home address) Salary: £28,546 per annum (Full Time Equivalent) Job Type: Permanent, Full time (Part time and Flexible options available (pro rata) Working Hours: Full...


  • Oxford, Oxfordshire, United Kingdom Tetra Tech Full time

    About the Role:Tetra Tech is seeking an experienced Cost Management Assistant to join our dynamic Cost Consultancy team in the UK. As a key member of our team, you will assist in all cost and procurement management processes, working closely with Architects, Structural Engineers, and Project Managers.Key Responsibilities:Preparing tender and contract...

  • Assistant Cost Manager

    3 months ago


    Oxford, United Kingdom Tetra Tech Full time

    Tetra Tech has an opportunity for an Assistant Quantity Surveyor to join our dynamic Cost Consultancy team in Milton Keynes / Oxfordshire area. The role will assist in all cost and procurement management processes. You will gain experience in a diverse variety of sectors including cutting edge science and technology, higher education and public sector. The...


  • Oxford, Oxfordshire, United Kingdom Tetra Tech Full time

    Assistant Cost Manager Tetra Tech is seeking a motivated Assistant Quantity Surveyor to become part of our vibrant Cost Consultancy team. In this role, you will support various cost and procurement management activities. Are you equipped with the necessary qualifications and skills for this position? Discover more below. You will have the opportunity to...

  • Assistant Cost Manager

    4 months ago


    Oxford, United Kingdom Tetra Tech Full time

    Assistant Cost ManagerTetra Tech has an opportunity for an Assistant Quantity Surveyor to join our dynamic Cost Consultancy team in Milton Keynes / Oxfordshire area. The role will assist in all cost and procurement management processes.You will gain experience in a diverse variety of sectors including cutting edge science and technology, higher education and...

  • Assistant Cost Manager

    2 months ago


    Oxford, United Kingdom Tetra Tech Full time

    Tetra Tech has an opportunity for an Assistant Quantity Surveyor to join our dynamic Cost Consultancy team in Milton Keynes / Oxfordshire area. The role will assist in all cost and procurement management processes.You will gain experience in a diverse variety of sectors including cutting edge science and technology, higher education and public sector. The...

  • Assistant Cost Manager

    2 months ago


    Oxford, United Kingdom Tetra Tech Full time

    Tetra Tech has an opportunity for an Assistant Quantity Surveyor to join our dynamic Cost Consultancy team in Milton Keynes / Oxfordshire area. The role will assist in all cost and procurement management processes.You will gain experience in a diverse variety of sectors including cutting edge science and technology, higher education and public sector. The...

  • Assistant Cost Manager

    2 months ago


    Oxford, United Kingdom Tetra Tech Full time

    Tetra Tech has an opportunity for an Assistant Quantity Surveyor to join our dynamic Cost Consultancy team in Milton Keynes / Oxfordshire area. The role will assist in all cost and procurement management processes.You will gain experience in a diverse variety of sectors including cutting edge science and technology, higher education and public sector. The...


  • Oxford, United Kingdom Tetra Tech Full time

    Assistant Cost ManagerTetra Tech has an opportunity for an Assistant Quantity Surveyor to join our dynamic Cost Consultancy team in Milton Keynes / Oxfordshire area. The role will assist in all cost and procurement management processes.Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered.You will gain...

  • Assistant Cost Manager

    2 months ago


    Oxford, United Kingdom Tetra Tech Full time

    Assistant Cost ManagerTetra Tech has an opportunity for an Assistant Quantity Surveyor to join our dynamic Cost Consultancy team in Milton Keynes / Oxfordshire area. The role will assist in all cost and procurement management processes.Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered.You will gain...


  • Oxford, United Kingdom Tetra Tech Full time

    Tetra Tech has an opportunity for an Assistant Quantity Surveyor to join our dynamic Cost Consultancy team in Milton Keynes / Oxfordshire area. The role will assist in all cost and procurement management processes.If your skills, experience, and qualifications match those in this job overview, do not delay your application.You will gain experience in a...

  • CSCS Labourer

    4 days ago


    Oxford, United Kingdom Blu Tech consulting Full time

    We are seeking a skilled CSCS Labourer to join our team at Blu-tech Consulting. As a Shop Fitting/Refurbishment contractor, we are currently working on a project in central Oxford and require an individual to assist our site foreman and team.The ideal candidate will have experience in similar work and be able to provide references from recent jobs. Key...

  • CSCS Labourer

    3 days ago


    Oxford, United Kingdom Blu Tech consulting Full time

    We are seeking a skilled CSCS Labourer to join our team at Blu-tech Consulting. As a Shop Fitting/Refurbishment contractor, we are currently working on a project in central Oxford and require an individual to assist our site foreman and team.The ideal candidate will have experience in similar work and be able to provide references from recent jobs. Key...


  • Oxford, United Kingdom Tetra Tech Full time

    Looking for a rewarding career with a dynamic and innovative organisation that's Leading with Science® to solve issues worldwide? Tetra Tech is a leading provider of consulting and engineering services with experts across multiple disciplines worldwide. We solve complex challenges, from local community projects to vast, global programmes of...

  • Assistant Cost Manager

    2 months ago


    Oxford, Oxfordshire, United Kingdom Tetra Tech Full time

    Tetra Tech has an opportunity for an Assistant Quantity Surveyor to join our dynamic Cost Consultancy team in Milton Keynes / Oxfordshire area. The role will assist in all cost and procurement management processes. You will gain experience in a diverse variety of sectors including cutting edge science and technology, higher education and public sector. The...

  • Assistant Cost Manager

    2 months ago


    Oxford, Oxfordshire, United Kingdom Tetra Tech Full time

    Tetra Tech has an opportunity for an Assistant Quantity Surveyor to join our dynamic Cost Consultancy team in Milton Keynes / Oxfordshire area. The role will assist in all cost and procurement management processes. You will gain experience in a diverse variety of sectors including cutting edge science and technology, higher education and public sector. The...


  • Oxford, United Kingdom Utilita Full time

    **Title**:Operations Support Assistant **Department**:Canary Care **Location**:Oxford **Salary**:£25,105 Are you a customer focused individual with a passion for providing a first-class service? Do you pride yourself in going the extra mile? If so, we have a fantastic opportunity to join Canary Care where we provide and develop technology to give...