Support Services Auditor

3 weeks ago

Birmingham, United Kingdom Aspect Housing Ltd Full time

**Responsible to: Senior Support Worker**

**Responsible for: internal auditing of support files and property folders.**

**Hours: 37.5 per week**

**The role is permanent following a successful probation period.**

**Qualifications/experience**:
**Performing the full audit cycle of support case files with the ability to identify errors and put forward suggestions to improve support provided. Meet predefined targets within the set timescales. Having a high ability to critically review case files and poses a high level of attention to detail. Knowledge of supported housing service delivery. To be aware of professional best practice in the field of support delivery including evidencing, and to incorporate this into Aspect’s support practice.**

The auditors will be held accountable for ensuring high standards of support files equally with the senior support workers and support workers. If any files upon external audit is deemed inadequate or fails, then each of the above mentioned will be held responsible.

**Responsibilities**:
1. The Quality Assurance Co-ordinator will help ensuring that reviews and audits are passed, as well as ensuring that all aspects of Support files are compliant with the legal entities that are applicable to it.

2. To complete a review cycle of audits for entire workload given to auditors within the set timescales in respect to their caseload.

3. To complete an audit report on all case files audited.

4. To meet auditors daily, weekly, and monthly targets.

5. To keep up to date audit tracker spreadsheet and to maintain auditor tracker daily so that any new files can be audited.

6. To provide a third of 20% of Reliance and Ash-Shahada files to be put forward for external review. This target is dictated by the RLS’s and may be adjusted as and when required.

7. To implement any improvements in the auditing process as identified

8. To work closely and report to the senior support workers to internally audit paperwork associated with service users.

9. To help facilitate the processes to ensure external reviews and audits are passed on an ongoing basis and ensuring these processes are communicated to senior/support workers.

10. To internally audit support worker case files and ensure spot checks are being completed by senior support workers. This will be three spot checks for Reliance and three spot checks for ash-Shahada per week as a minimum.

11. To provide training to support workers on how to complete files to pass level on Fridays if required. The aim is to promote continuous improvement of service delivery.

12. To help facilitate the business is GDPR compliant and working in line with the Data Protection Act 2018, especially in respect to case files.
- To ensure that staff understand and implement policies appropriately, working in conjunction with HR and project manager in respect to support services.

14. To ensure that our properties are legally compliant with the legal entities overseeing them, and that all safety checks are completed within the property folders in conjunction with Senior Support Worker.

15. Work with our compliance manager to Safety check property compliance paperwork.

16. Ensuring property compliance certificates are in date and liaising with the compliance manager and Senior Support Worker to ensure that expiry dates are not missed.

**General**
- Any other tasks commensurate with the grade.

**Job Types**: Full-time, Permanent

**Job Types**: Full-time, Permanent

**Salary**: £11.00 per hour

**Benefits**:

- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

COVID-19 considerations:
PPE Provided

Application question(s):

- Do you have access to a personal vehicle?
- Are you in Birmingham?

**Experience**:

- Support/Care: 1 year (preferred)

Work Location: In person

  • Principal Auditor

    1 week ago

    Birmingham, United Kingdom Principal Auditor Full time

    RSR is a public safety, Housing & enterprise security recruitment specialist. We assist public safety & housing employers find the right talent. We assist all employers when they want to source public safety, housing and enterprise security skills and experience. RSR Public Safety are currently working with West Midlands Police and Crime Commissioner to...

  • Support Services Auditor

    3 weeks ago

    Birmingham, United Kingdom Livingwell Supported Housing Full time

    **Job description** **Responsible for**: internal auditing of support files and property folders. The role is permanent following a successful probation period. **Qualifications/experience**: **Performing the full audit cycle of support case files with the ability to identify errors and put forward suggestions to improve support provided. Meet predefined...

  • Support Services Auditor

    1 month ago

    Birmingham, United Kingdom Aspect Housing Ltd Full time

    **Responsible to: Senior Support Worker** **Responsible for: internal auditing of support files and property folders.** **Hours: 37.5 per week** **The role is permanent following a successful probation period.** **Qualifications/experience**: **Performing the full audit cycle of support case files with the ability to identify errors and put forward...

  • Support Services Auditor

    3 weeks ago

    Birmingham, United Kingdom Aspect Housing Ltd Full time

    **Responsible to: Senior Support Worker** **Responsible for: internal auditing of support files and property folders.** **Hours: 37.5 per week** **The role is permanent following a successful probation period.** **Qualifications/experience**: **Performing the full audit cycle of support case files with the ability to identify errors and put forward...

  • Support Services Auditor

    3 weeks ago

    Birmingham, United Kingdom Aspect Housing Ltd Full time

    **Responsible to: Senior Support Worker** **Responsible for: internal auditing of support files and property folders.** **Hours: 37.5 per week** **The role is permanent following a successful probation period.** **Qualifications/experience**: **Performing the full audit cycle of support case files with the ability to identify errors and put forward...

  • Support Services Auditor

    1 week ago

    Birmingham, Birmingham, United Kingdom Aspect Housing Ltd Full time

    Responsible to: Senior Support WorkerResponsible for: internal auditing of support files and property folders.Hours: 37.5 per weekThe role is permanent following a successful probation period.Qualifications/experience:Performing the full audit cycle of support case files with the ability to identify errors and put forward suggestions to improve support...

  • Support Auditor

    1 month ago

    Birmingham, United Kingdom Kenwood Recruitment Solutions Ltd Full time

    My client is an established Housing Provider who are passionate about the support they provide to the vulnerable community. They are now looking to recruit for a Support Auditor on a full time, permanent basis. As the Support Auditor, you will be responsible for a range of duties. The key duties are as follows however not limited to: You will be an active...

  • Support Auditor

    1 month ago

    Birmingham, United Kingdom Kenwood Recruitment Solutions Ltd Full time

    My client is an established Housing Provider who are passionate about the support they provide to the vulnerable community. They are now looking to recruit for a Support Auditor on a full time, permanent basis. As the Support Auditor, you will be responsible for a range of duties. The key duties are as follows however not limited to: You will be an active...

  • Support Auditor

    1 month ago

    Birmingham, United Kingdom Kenwood Recruitment Solutions Ltd Full time

    My client is an established Housing Provider who are passionate about the support they provide to the vulnerable community. They are now looking to recruit for a Support Auditor on a full time, permanent basis.As the Support Auditor, you will be responsible for a range of duties. The key duties are as follows however not limited to: You will be an active and...

  • Support Auditor

    1 month ago

    Birmingham, United Kingdom Kenwood Recruitment Solutions Ltd Full time

    My client is an established Housing Provider who are passionate about the support they provide to the vulnerable community. They are now looking to recruit for a Support Auditor on a full time, permanent basis.As the Support Auditor, you will be responsible for a range of duties. The key duties are as follows however not limited to: You will be an active and...

  • Support Auditor

    4 weeks ago

    Birmingham, United Kingdom Kenwood Recruitment Solutions Ltd Full time

    My client is an established Housing Provider who are passionate about the support they provide to the vulnerable community. They are now looking to recruit for a Support Auditor on a full time, permanent basis.As the Support Auditor, you will be responsible for a range of duties. The key duties are as follows however not limited to: You will be an active and...

  • Support Auditor

    4 weeks ago

    Birmingham, United Kingdom Kenwood Recruitment Solutions Ltd Full time €24,000

    My client is an established Housing Provider who are passionate about the support they provide to the vulnerable community. They are now looking to recruit for a Support Auditor on a full time, permanent basis. Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered. As the Support Auditor, you will be...

  • Support Auditor

    4 weeks ago

    Birmingham, United Kingdom Kenwood Recruitment Solutions Ltd Full time €24,000

    My client is an established Housing Provider who are passionate about the support they provide to the vulnerable community. They are now looking to recruit for a Support Auditor on a full time, permanent basis. Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered. As the Support Auditor, you will be...

  • Support Auditor

    4 weeks ago

    Birmingham, United Kingdom Kenwood Recruitment Solutions Ltd Full time €24,000

    My client is an established Housing Provider who are passionate about the support they provide to the vulnerable community. They are now looking to recruit for a Support Auditor on a full time, permanent basis. Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered. As the Support Auditor, you will be...

  • Support Auditor

    4 weeks ago

    Birmingham, United Kingdom Kenwood Recruitment Solutions Ltd Full time €24,000

    My client is an established Housing Provider who are passionate about the support they provide to the vulnerable community. They are now looking to recruit for a Support Auditor on a full time, permanent basis. Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered. As the Support Auditor, you will be...

  • Support Auditor

    1 month ago

    Birmingham, West Midlands, United Kingdom Kenwood Recruitment Solutions Ltd Full time

    My client is an established Housing Provider who are passionate about the support they provide to the vulnerable community. They are now looking to recruit for a Support Auditor on a full time, permanent basis.Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered.As the Support Auditor, you will be...

  • Support Auditor

    2 weeks ago

    Birmingham, United Kingdom Sorrento Support Full time

    **About us** We are professional, agile, innovative, and our goal is to become the number one external audit company for the Supported Exempt Accommodation sector. Our work environment includes: - Modern office setting - Food provided **Responsibilities**: - Audit and scrutinise support files/logs weekly, and provide feedback to clients on areas of...

  • Support Auditor

    3 weeks ago

    Birmingham, United Kingdom Sorrento Support Full time

    **About us** We are professional, agile, innovative, and our goal is to become the number one external audit company for the Supported Exempt Accommodation sector. Our work environment includes: - Modern office setting - Flexitime - Free parking - Discounted or free food - Employee mentoring programme Job responsibilities: - Audit and scrutinise weekly...

  • Auditor

    3 weeks ago

    Birmingham, United Kingdom Bell Cornwall Recruitment Full time

    **Auditor** **£47,000 - £52,000** **Birmingham - City Centre** **BCR/TH/10747** Are you an experienced Auditor with expert knowledge and proven history in adhering in audit standards, risk management and assurance? Do you have experience within a supervisory role and would like to continue developing your career at a International Law Firm? - If yes,...

  • Support Auditor

    1 week ago

    Birmingham, Birmingham, United Kingdom Sorrento Support Full time

    About usWe are professional, agile, innovative, and our goal is to become the number one external audit company for the Supported Exempt Accommodation sector.Our work environment includes: Modern office setting Flexitime Free parking Discounted or free food Employee mentoring programmeJob responsibilities: Audit and scrutinise weekly support files/logs, and...