Delivery Lead

5 months ago

London, United Kingdom Moonpig.com Full time

**_Our Ways of Working:_**
- We believe that we do our best work when we are together, but also appreciate that everyone works in different ways. That’s why we operate with three working models which look to define where and how our people work - Remote, Hybrid, Site/Office - based._

Although we believe the majority of our people will choose our hybrid working model (at least 2 days in the office each week), for some of our teams that don't require as much in-person connection and collaboration, we offer fully remote working (with paid travel to the Moonpig office up to 6 times per year). Remote roles are specified directly on our job adverts

**Work with us**
- At Moonpig Group our mission is to help people connect and create moments that matter. We are an international group, comprising the Moonpig, Buyagift and Red Letter Days brands in the UK and the Greetz brand in the Netherlands.

We were founded with a goal to disrupt the traditional greetings industry. Two decades on, we’re an established leader within the online cards and gifting market, offering a wide range of products to customers across the world.

Moonpig is an iconic brand and innovator, with clear values (read more about our values here). These values set our teams and our business up for success in an environment that’s fun, supportive and challenging. They’re the glue that binds us together and we think of them as a platform to help us deliver our best work. You have every chance to drive impact here at Moonpig, and most importantly, we genuinely want you

Are you passionate about delivering exceptional results and making a meaningful impact on customer experience? We are looking for a talented and adaptable Delivery Lead to join our Tech and Delivery team and play a crucial role in helping us become the ultimate gifting companion.

**What You’ll Be Doing**

At Moonpig, our Delivery team is at the heart of our success. We strive to achieve our strategic OKRs and deliver projects with excellence, both technical and non-technical, on time and to the highest standards. Our success directly influences our customer experience and overall business profitability.

As a Delivery Lead, you will collaborate with the Business and Product/Tech teams to manage and deliver projects using various methodologies, including Agile, Waterfall, or Hybrid. You will oversee the end-to-end delivery of multiple concurrent projects, ensuring cost-effective, timely, and appropriate solutions that fulfil business requirements efficiently.

**Key Responsibilities**:

- **Project Management delivery**:

- work to deliver a wide range of both technical and non technical projects on time and at a level that meets stakeholder expectations.
- Adept at delivering technical projects, breaking down barriers for your team, and both planning at a high level and getting into the detail to make things happen when needed
- ** Change management**:

- be adaptable in your approach when time, scope and budget changes and know when to flex and how to manage expectations. Be able to work in a truly agile environment for a business that is evolving
- ** Stakeholder engagement and Communication**:

- You will be able to work with full transparency and be able to effectively communicate to your stakeholder group
- You will build a good reputation within both the technology function as well as the broader Moonpig team. You’ll succeed by engaging colleagues of all levels, knowing who to talk to and how to communicate with different functions
- Ensuring collaboration, transparency, planning and good communication are key to each successful delivery

**About you**:

- ideally 3-4 years of experience successfully delivering Agile technical projects. Exposure to non-technical projects is a plus.
- Proficiency in Agile, Waterfall, or Hybrid project management methodologies is essential. You understand the principles behind agile delivery and can adapt your approach to different projects.
- You can navigate and adapt to various delivery methodologies, tailoring your approach to each deliverable.
- You have experience collaborating with agile teams and supporting the delivery of company OKRs. Your leadership skills enable you to coordinate work across diverse teams, including Engineering and Product Managers.
- You thrive in balancing multiple priorities and are comfortable embracing ambiguity to find effective solutions.
- Your strong communication skills allow you to engage colleagues at all levels within the organization. You can convey complex technical matters in a way that suits the audience's competency level.
- Proficiency in project management tools like Jira, Confluence, and MS Project is preferred. You also possess a solid understanding of the digital and high transactional e-commerce landscape.

**Want to hear more?**
- Find out more about Moonpig Group and what it has to offer here

**Moonpig’s Commitment to Equality, Diversity and Inclusivity**

At Moonpig Group, w

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