Complaints Officer
1 month ago
Are you looking for a job where you can support patients, their relatives, friends and carers in providing feedback to the Trust and supporting our complaints process. If so, this may be the position for you. The complaints team function within our Patient Experience Team are looking to recruit Complaints Officers. You will form part of our friendly and dedicated team to support in the administration and management of the complaints process. You will work closely with a Senior Complaints Coordinator and liaise with complainants, divisional colleagues and stakeholders throughout the process.
The demands of the job are varied and involve communication in writing, the telephone and in person during complaint meetings. You would be dealing with a range of service users who may at times be upset or challenging. If you can show compassion, empathy and sensitivity this role would be ideally suited to you. Within this role, you will be able to demonstrate your excellent administration experience, organisation and typing skills. If you can multi-task and have the ability to engage, listen and work pro-actively, working to timescales and within a set process, we would like to hear from you.
We can offer you support and training if you can offer us a caring, compassionate manner and a willingness to work with our staff and service users.
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Complaints Officer
1 month ago
Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full timeAre you looking for a job where you can support patients, their relatives, friends and carers in providing feedback to the Trust and supporting our complaints process. If so, this may be the position for you. The complaints team function within our Patient Experience Team are looking to recruit a Complaints Officer. You will form part of our friendly and...
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Complaints Officer
4 weeks ago
Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full timeAre you looking for a job where you can support patients, their relatives, friends and carers in providing feedback to the Trust and supporting our complaints process. If so, this may be the position for you. The complaints team function within our Patient Experience Team are looking to recruit a Complaints Officer. You will form part of our friendly and...
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Complaints Officer
1 month ago
Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full timeBand 3 **Main area** - Director - Nursing & Midwifery **Grade** - Band 3 **Contract** - Permanent: Full time 37.5 hours **Hours** - Full time - 37.5 hours per week **Job ref** - 164-5980732 **Site** - QMC Hospital **Town** - Nottingham **Salary** - £22,816 - £24,336 per annum pro rata **Salary period** - Yearly **Closing** - 14/04/2024 23:59 Job...
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Complaints Officer
1 month ago
Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full timeBand 3 **Main area** - Corporate - **Grade** - Band 3 - **Contract** - Permanent: Full and Part Time considered - **Hours** - Full time - Part time 37.5 hours per week (We have 2 vacancies 1 x 30 hours per week over 4 days, 1 x 37.5 hours per week over 5 days) - **Job ref** - 164-5020682-A**Site** - QMC Hospital - **Town** - Nottingham - **Salary** -...
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Complaints Officer
2 months ago
Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full timeBand 3 **Main area** - Corporate - **Grade** - Band 3 - **Contract** - Permanent: Full and Part Time considered - **Hours** - Full time - Part time 37.5 hours per week (We have 2 vacancies 1 x 30 hours per week over 4 days, 1 x 37.5 hours per week over 5 days) - **Job ref** - 164-5020682-A**Site** - QMC Hospital - **Town** - Nottingham - **Salary** -...
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Complaints Officer
4 weeks ago
Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full timeBand 3 **Main area** - Corporate **Grade** - Band 3 **Contract** - Permanent: Full time but consideration can be given to 30-35 hours over 4 days **Hours** - Full time - Part time 37.5 hours per week **Job ref** - 164- 5396179 **Site** - QMC Hospital **Town** - Nottingham **Salary** - £22,816 - £24,336 per annum pro rata **Salary period** -...
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Complaints Officer
4 weeks ago
Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full timeBand 3 **Main area** - Corporate **Grade** - Band 3 **Contract** - Permanent: Full time but consideration can be given to 30-35 hours over 4 days **Hours** - Full time - Part time 37.5 hours per week **Job ref** - 164-5396179 **Site** - QMC Hospital **Town** - Nottingham **Salary** - £22,816 - £24,336 per annum pro rata **Salary period** -...
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Complaints Officer
1 month ago
Nottingham, United Kingdom Nottingham University Hospitals NHS Trusts Full timeTo be responsible for ordering stationary supplies, including stock control of patient information leaflets. Providing information on the complaints process and advocacy to patients, relatives and their families. Set up and maintain complaint files in line with IG requirements. Act as a point of contact, with support from the Senior Complaints Coordinator...
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Strategic Complaints Officer
1 month ago
Nottingham, United Kingdom BDS Northern Full timeBDS are currently recruiting for a Strategic Complaints Officer to work from home with travel to the Birmingham area. This role will support will coordinate responses to complaints, ensuring that the Ombudsman timescales are met, that cases are accurately recorded on the complaints system and that lessons learnt are captured and used to improve services,...
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Complaints Handler
1 month ago
Nottingham, United Kingdom Tate Recruitment Nottingham Full time**Job Title**: Complaints & Claims Handler (9 month FTC) **Location**: Nottingham City Centre (fully office based) **Hours**: Monday to Friday, 9am - 5pm **Salary**: £24,000 - £25,000 per annum depending on experience We are currently recruiting on behalf of a financial organisation based in Nottingham city Centre. We have a fantastic opportunity for...
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Complaints Handler
4 weeks ago
Nottingham, United Kingdom Tate Recruitment Nottingham Full time**Job Title**: Complaints & Claims Handler (9 month FTC) **Location**: Nottingham City Centre (fully office based) **Hours**: Monday to Friday, 9am - 5pm **Salary**: £24,000 - £25,000 per annum depending on experience We are currently recruiting on behalf of a financial organisation based in Nottingham city Centre. We have a fantastic opportunity for...
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Complaints Handler
5 days ago
Nottingham, United Kingdom Harper Recruitment Group Full time**Complaints Handler** **Nottingham/Home Working** **Temp to Perm** **£24,000** **Monday to Friday, 10am-6.30pm** **Start date: Monday 21st August** Harper Recruitment Group are proud to be working in partnership with an award-winning employer and leading Financial organisation. **What will the role involve**: - Managing customer complaints from receipt...
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Complaints Handler
6 days ago
Nottingham, United Kingdom Harper Recruitment Group Full time**Complaints Handler** **Nottingham/Home Working** **£24,000** **Monday to Friday, 10am-6.30pm** **Temp to Permanent Contract** **Start date: 6th March 2023** Harper Recruitment Group are proud to be working in partnership with Capital One, an award-winning employer and leading Financial organisation. You’ll be part of the dedicated Complaints...
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Complaints and Claims Handler
1 month ago
Nottingham, United Kingdom Tate Recruitment Limited Full time**Job Title**: Complaints & Claims Handler (9 month FTC) **Location**: Nottingham City Centre (fully office based) **Hours**: Monday to Friday, 9am - 5pm **Salary**: £24,000 - £25,000 per annum depending on experience We are currently recruiting on behalf of a financial organisation based in Nottingham city Centre. We have a fantastic opportunity for...
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Complaint Handler
1 month ago
Nottingham, United Kingdom Domestic & General (D&G) Full time**Position**: Complaint Handlers **Role type**:Permanent **Salary**:£23,000 per annum plus discretionary annual bonus **Hours**: Full time (37.5 hours per week) **Location** Hybrid contact, located within the Bedworth & Nottingham area. **Shift patterns between the following**: - ** Monday to Friday - 08:00 - 18:00** **Training**: Full induction...
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Complaints and Claims Handler
1 month ago
Nottingham, United Kingdom Tate Recruitment Nottingham Full time**Job Title**: Complaints & Claims Handler (9 month FTC) **Location**: Nottingham City Centre (fully office based) **Hours**: Monday to Friday, 9am - 5pm **Salary**: £24,000 - £25,000 per annum depending on experience We are currently recruiting on behalf of a financial organisation based in Nottingham city Centre. We have a fantastic opportunity for...
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Customer Complaints Advisor
1 month ago
Nottingham, United Kingdom Tate Recruitment Nottingham Full time**Job Title**: Complaints & Claims Handler (9 month FTC) **Location**: Nottingham City Centre (fully office based) **Hours**: Monday to Friday, 9am - 5pm **Salary**: £24,000 - £25,000 per annum depending on experience We are currently recruiting on behalf of a financial organisation based in Nottingham city Centre. We have a fantastic opportunity for...
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Complaints and Claims Handler
3 weeks ago
Nottingham, Nottingham, United Kingdom Tate Full timeJob Title: Complaints & Claims Handler (9 month FTC)Location: Nottingham City Centre (fully office based)Hours: Monday to Friday, 9am- 5pmSalary: 24, ,000 per annum depending on experience We are currently recruiting on behalf of a financial organisation based in Nottingham city Centre. We have a fantastic opportunity for an experienced Complaints and Claims...
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Complaints Case Handler
3 days ago
Nottingham, United Kingdom Experian Full timeCompany Description **Discover the Unexpected** Experian is the world’s leading global information services company. We’re passionate about unlocking the power of data in order to transform lives and create opportunities for consumers, businesses and society. For more than 125 years, we’ve helped economies and communities flourish - and we’re not...
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Pals and Complaints Support Officer
1 month ago
Nottingham, United Kingdom Nottinghamshire Healthcare NHS Foundation Trust Full timeYou will support the effective day to day running of the department, particularly by reviewing detailed, complex information and drafting high quality written responses for directors and other senior staff. You will also be required to case manage complex and sensitive complaints and PALS cases. We have a huge variety of opportunities in our expansive Trust...