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Document Workflow Administrator
4 weeks ago
**1. JOB PURPOSE**
To support the Practice and GPs by implementing document management optimisation protocols for all documentation coming into the Practice. Provide support to the Reception team when required.
**2. MAJOR DUTIES AND RESPONSIBILITIES**
- Accurately read all patient related communications, ensuring they relate to the correct registered patient. Those not related to a registered patient are returned to the originator in a timely and appropriate manner.
- Identify and record relevant information
- Action workflow documents as part of the coding team where necessary according to Clinical Workflow Protocols.
- Complete data collection and audits to help understand data
- Dedicated member of the Workflow Team to ensure work is kept up to date.
- Raise any backlogs or issues with the management team in a timely manner.
- Work in a flexible way to help meet the needs of the practice
- Attend relevant meetings as directed
- Manage own workload effectively
- To work in accordance of written protocols
- Administrative support to the practice
- Ensure processes are followed and maintained at all times
- There may be an opportunity to be involved in other areas of the business/team
- To report any significant events that occur in relation to document management and participate in any associated learning from incidents
- To provide Reception cover in times of staff shortage as requested by the Practice Manager/Deputy Practice Manager
- To attend any training required to maintain effective performance in this role
- Any other duties as requested by the Practice Manager, Assistant Practice Manager or Partners that are deemed to be reasonable and within the capabilities of the postholder
**Job Types**: Full-time, Permanent
**Salary**: £9.50-£10.42 per hour
Schedule:
- Day shift
Ability to commute/relocate:
- BLACKBURN: reliably commute or plan to relocate before starting work (required)
Work Location: One location
Application deadline: 20/01/2023
Expected start date: 06/02/2023
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