Patient Services Advisor

3 weeks ago


Halifax, United Kingdom The Boulevard Medical Practice Full time

Job description

We are looking for a Patient Services Advisor to join our team 30 hours per week working on a rotational shift pattern Monday-Friday. Hours will be on a 2 week shift pattern as follows;
Week 1- 7.45am-1.45pm

Week 2- 12.30pm-6.30pm

You will be working predominately at The Boulevard Medical Practice but will be required to work at our branch site Horne Street Surgery when required.

Are you reliable? Hard working? Ambitious? Enthusiastic? Good with people? Have good keyboard skills? Any experience of working in Primary Care or similar? Do you enjoy attention to detail? Do you like to be busy with no 2 days the same? If you are saying yes to all these questions we want to hear from you

NHS Pension

Basic Health Cover

You may be required to work overtime occasionally to cover for absences, this includes a Saturday morning. The practice is also developing services with other local practices and there may be opportunities to work in the future at other local practices or for the delivery of extended hours.

Your role will be predominately working within our busy Reception team. Your main duties will be as follows:

- Working on main reception
- greeting patients, booking appointments, sample handling, new patient registrations etc.
- Working on the incoming telephone lines
- you will be the 1st line of contact for our patients. Dealing with all incoming enquiries.
- Outbound calls
- arranging follow up appointments.
- Internal/ External mail handling
- Filing of patient notes
- Monitoring our E-consultation inbox and NHS Mail inbox.

Applicants will need to be able to work well within a team setting but also independently when required.

The practice is committed to the development of all staff. Experience is not essential as full training will be given but some experience of customer service is preferred.

Applicants must have GCSE or equivalent passes at grade C or above in Math's and English.

Experience of working with systmone would be advantageous but not necessary.

The purpose of The Boulevard Medical Practice is to offer care, support and advice to all patients to enable them to maximise their quality of life.

We are a very busy surgery within central Halifax. We have two sites that we currently work across
- The Boulevard Medical Practice and Horne Street Surgery.

**Job Types**: Part-time, Permanent
Part-time hours: 30 per week

**Salary**: £10.50 per hour

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- On-site parking
- Private medical insurance

Schedule:

- Monday to Friday
- Overtime
- Weekend availability

Application question(s):

- What do you think makes a good Patient Services Advisor?

**Experience**:

- Customer Service: 2 years (preferred)

Work Location: In person



  • Halifax, United Kingdom Spring Hall Group Practice Full time

    **Patient Services Advisor x 2** **27.5 hours per week - between 08.00 - 8.00pm, Mon - Fri Sat 10am - 2pm Sun 10am-7pm** Rotating shifts with a mixture of earlies and lates (08.00am - 13.30pm & 2.30pm-8.00pm) You will also be required to work across sites. We are looking for a Patient Services Advisor to join our dynamic practice team. The positions...


  • Halifax, United Kingdom Huntress Full time

    Due to expansion, our Halifax-based client is looking for a Customer Service Advisor to join their engineering company. If you have strong communication skills and have a passion for providing good customer service, then we would love to hear from you! The role of the Customer Service Advisor will be varied but duties will include: - Managing inbound calls...


  • Halifax, United Kingdom Tailored Recruitment Consultancy Full time

    Tailored Recruitment Consultancy are working with an established Manufacturing business in Halifax to recruit a Customer Service Advisor for their existing busy Customer Service department.Reporting into the Customer Service Manager your job will involveOrder processing and order management in a timely and detailed manner.Telephone enquiries and customer...


  • Halifax, United Kingdom Calderdale and Huddersfield NHS Foundation Trust Full time

    Calderdale Intermediate Care Rehabilitation team are looking for a well organised individual with excellent communication skills to join the team. The post holder will be responsible for a range of administration and clerical duties relating to the flow of patients into, and out of, Calderdale Intermediate care beds and specifically identified discharge to...


  • Halifax, United Kingdom Tailored Recruitment Consultancy Full time

    Tailored Recruitment Consultancy are working with an established Manufacturing business in Halifax to recruit a Customer Service Advisor for their existing busy Customer Service department.Reporting into the Customer Service Manager your job will involveOrder processing and order management in a timely and detailed manner.Telephone enquiries and customer...


  • Halifax, United Kingdom Brenntag Full time

    Our team in Halifax currently has an opening for a Customer Services Advisor About the role: To contribute to the depot’s EBITDA by the efficient and effective handling and processing of customer orders As the Customer Services Representative, it is your responsibility to: Receipt and processing of customers’ orders onto M4 computer system....


  • Halifax, United Kingdom CVS Group Plc Full time

    Veterinary Patient Care Assistant - West Mount Vets Are you passionate about making pets a priority? So are we! Take a look at our short film to recognise the remarkable work that our Vets, Nurses, Care Assistants and Receptionists do on the front line every day in the UK:  We are currently seeking an enthusiastic individual...


  • Halifax, United Kingdom Alexander Mann Solutions Full time

    **Customer Service Advisor - location Halifax** **Start Date: 27th June 2023** **Pay Rate: £11.65** **Working Hours: Mornings - Start times anytime between 9am to 11aM/Finish times anytime between 5pm to 7pm** **Training Monday to Friday 9-5** **Duration: 6-month initial temporary contract with permanent opportunities** **Possibility to work from home...


  • Halifax, United Kingdom Alexander Mann Solutions Full time

    **Customer Service Advisor - location Halifax** **Start Date: 27th June 2023** **Pay Rate: £11.65** **Working Hours: 4 day week days - Start times anytime between 8am to 10aM/Finish times anytime between 5:45pm to 7:45pm** **Training Monday to Friday 9-5** **Duration: 6-month initial temporary contract with permanent opportunities** **Possibility to...


  • Halifax, United Kingdom Calderdale Council Full time

    Application closing date 30/07/2023 - Location Halifax - Salary Scale 4/5 SCP 7 to 17, £22,369 - £26,845 per annum. - Package 1 x 12 month Full Time Fixed Term Customer Service Advisor (Early Assistance and Support Team) Monday to Friday 9am - 5pm. - Job category/type Council - Job description**Post ref: CC634** **Please note**:Priority may be given to...


  • Halifax, United Kingdom Alexander Mann Solutions Full time

    **Customer Service Advisor - Halifax** - Lloyds Banking Group is committed to their purpose of helping Britain prosper. If you want the opportunity to know you’re making a real difference, this role could be for you _ We’re searching for caring people to join our Contact Centre teams to support customers from our Lloyds Bank, Bank of Scotland, Halifax...


  • Halifax, United Kingdom Calderdale and Huddersfield NHS Foundation Trust Full time

    Operationally responsible for the team as identified in the corporate structure, specifically line managing the Head of Risk and Compliance, Head of Quality and Safety, Head of Legal Services, Head of PALS & Complaint, Senior CQC & Compliance Manager and the Matron for patient safety and quality. Please See attached JD for further information


  • Halifax, United Kingdom Yoke for CWS (AMS) Full time

    **Customer Service Advisor - Halifax** - Lloyds Banking Group is committed to their purpose of helping Britain prosper. If you want the opportunity to know you’re making a real difference, this role could be for you _ We’re searching for caring people to join our Contact Centre teams to support customers from our Lloyds Bank, Bank of Scotland, Halifax...

  • Sales Advisor

    1 day ago


    Halifax, United Kingdom Bristol Street Motors Full time

    We have an amazing opportunity to join the sales team at Bristol Street Motors Nissan Halifax as a Sales Advisor, working 40 hours per week with an industry leading basic salary of £28,000 and with an additional bonus opportunity enabling you to earn well in excess of £30,000. We are fully committed to delivering our colleagues flexibility that allows them...

  • Contracts Advisor

    2 weeks ago


    Halifax, United Kingdom Touch Talent Limited Full time

    Service Customer AdvisorHalifaxSalary dependant on experiencePosition Overview: We are seeking a highly motivated and customer-focused individual to join our contracts team as a Service Contracts Advisor. In this role, you will be the primary point of contact for our clients, providing expert assistance, resolving inquiries, and ensuring a seamless...

  • Contracts Advisor

    2 weeks ago


    Halifax, United Kingdom Touch Talent Limited Full time

    Service Customer Advisor Halifax Salary dependant on experience Position Overview: We are seeking a highly motivated and customer-focused individual to join our contracts team as a Service Contracts Advisor. In this role, you will be the primary point of contact for our clients, providing expert assistance, resolving inquiries, and ensuring a seamless...

  • Sales Advisor

    1 month ago


    Halifax, United Kingdom New Look Full time

    Sales Advisor - Permanent- Halifax- 8 hoursAbout Us At New Look we all stand by our brand values; keep it simple, be brave, think customer, act with pace and take responsibility - That’s the New Look way! In 1969 New Look contributed to fast fashion and things are about to get even faster. We’re a team united with a clear purpose - to be the most loved...


  • Halifax, United Kingdom Blue Arrow Full time

    We have an amazing opportunity for you to work with one of our prestigious financial clients, Lloyds Banking Group. We are looking for a hardworking, motivated, and most importantly a caring person to join our contact centre team to support our customers. Lloyds Banking Group is well known for putting their customers at the heart of everything they do, as...


  • Halifax, United Kingdom Calderdale Council Full time

    Application closing date 02/01/2024 - Location Halifax - Salary National Minimum Wage - Package 37 hours per week, 22-month fixed term contract - Job category/type Apprenticeship - Job description**Post Ref**: CC827 Will study towards a Level 3 Customer Service Diploma **We are currently recruiting**: A passionate and proactive Apprentice Social Care...


  • Halifax, United Kingdom Jagland Empire LTD Full time

    '''Job Overview:''' We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our clients and assisting them with their service needs. This is an excellent opportunity for someone who enjoys...