Lead Receptionist

**Lead Receptionist**:

- Location- Lingfield- Salary:
- £26000.0- Contact name:
- Felicity Handley- Job ref:
- 6046- Published:
- about 3 hours agoLooking to Join a dynamic team as a Lead Receptionist? If you're an organized, professional individual with excellent communication skills, we have an exciting opportunity for you.
The Lead Receptionist would be an ideal role for an experienced Hotel Receptionist, looking to take the next step in their career.
**Key responsibilities for the Lead Receptionist;**
- Required to assist, lead and coordinate the Front Office Department, ensuring high quality customer care and satisfaction is delivered at all times.
- Taking a pro-active approach on behalf of the Front Office Manager to ensure continuous improvement within the department and deliver against budgeted guidelines, while exceeding guest expectations and staff welfare.
- Supervise and lead a team of receptionists, providing guidance, support, and training as needed.
- Ensure smooth and efficient front desk operations, including greeting and assisting clients and visitors.
- Monitor phone calls, distribute messages, and handle inquiries in a professional and timely manner.

**Key skills for the Lead Receptionist;**
- Minimum of 3 years experience as Receptionist, ideally in a hotel setting or similar.
- Knowledge of hotel systems and software - i.e.. Opera and MARSHA
- Influencing skills
- Leadership skills